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Mercedes-Benz of Salem

Salem, OR

4.8
1,119 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,119 reviews

March 29, 2021

Sierra is an amazing sales person she’s patient she’s kind she’s personable and most of all she’s a dream maker I came in dreaming hoping and I left with my dream for fill what an amazing dealership ever More

by Pastor Charlotte Barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Dashner
Apr 09, 2021 -

Mercedes-Benz of Salem responded

Thank you for this review and for choosing to work with us!

March 26, 2021

Abel is amazing! So easy to work with and not pushy! Abel makes your purchase experience so simple and easy! We’ll be back to work with Abel again. More

by beachbebeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mercedes-Benz of Salem responded

We look forward to seeing you on your next visit! Thank you!

February 11, 2021

Thank you, Eli, for making our purchase of a new Sprinter pleasant and seamless!! You made our day smooth and even fun. We will return to Salem Mercedes for our next MB! (Dick and Ellen Schulz, and Aaron Tra More

by Dick and Ellen Schulz, and Aaron Traylor
Recommend Dealer
Yes
Employees Worked With
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mercedes-Benz of Salem responded

We look forward to your next visit! Thank you!

February 07, 2021

Easy to work with. Not pressuring just friendly and available. Called to check after buying the car. Very good service for the entire sale. Would recommend her. More

by graham_tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Dashner
Feb 16, 2021 -

Mercedes-Benz of Salem responded

No pressure is what we aim for. Thank you!

February 04, 2021

Bernardo, Mike and Juan were excellent in the buying process. Made it easy and answered all my questions. I have bought two vehicles from here and have had no problems! More

by Christopher Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Mercedes-Benz of Salem responded

Well you know the 3rd time is the charm! Enjoy your new vehicle and we're looking forward to working with you in the future.

January 31, 2021

Cyndy was so lovely to work with! Made the process simple and easy for out first purchase. Very knowledgeable and helpful, communicative, and a wonderful person to be around! Thank you! More

by khadeeejaaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Feb 04, 2021 -

Mercedes-Benz of Salem responded

Thank you for this great review!

January 27, 2021

My girlfriend is really interested in a Mercedes sedan, Sierra was extremely helpful and answered all questions I had for her! Will definitely refer her! More

by Kmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Dashner
Feb 04, 2021 -

Mercedes-Benz of Salem responded

We look forward to meeting her! Thank you for this review.

January 24, 2021

My wife and I met with Sierra on a Saturday am to check out a used Mercedes and Audi sedans. She was great to work with, very fun and relaxed. We felt no pressure whatsoever, but she was still super helpfu More

by koalabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Dashner
Feb 04, 2021 -

Mercedes-Benz of Salem responded

Glad to hear it! Enjoy your Audi and we hope to see you again!

January 23, 2021

My family and I had a great experience at Mercedes Benz dealership. Sierra was kind and welcoming, taking me for couple test drives to find the car I wanted. Once we settled on the car, she was helpful to More

by PatriciaKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Dashner
Feb 04, 2021 -

Mercedes-Benz of Salem responded

We love to provide a great experience. Thank you for choosing Mercedes of Salem!

January 20, 2021

Cindy was a terrific salesperson. She was very knowledgeable and was able to answer our questions quickly. She did not pressure or push for a decision quickly. Highly recommend. More

by splumleyor
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Jan 21, 2021 -

Mercedes-Benz of Salem responded

Pressure-free is what we aim for! Thank you for leaving this recommendation!

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