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Mercedes-Benz of Salem

Salem, OR

4.8
1,112 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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2405 Commercial St. SE

Salem, OR

97302

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Showing 1,112 reviews

August 06, 2020

excellent customer service for new cars Bernardo and Mike Harder provided excellent customer service! The process was without pressure or haggling in a timely fashion. We will be buying mo More

by John Arenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Mercedes-Benz of Salem responded

We look forward to working with you again. Thank you!

August 06, 2020

Eli was excellent! He was incredibly knowledgeable about the vehicle and answered all my questions clearly and even expanded the conversation for greater learnings on my side. Highly recommend Eli to all my More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Thank you for this review and recommendation!

July 25, 2020

Easy and relaxed Abel and Cyndy made the car buying experience very easy. Very friendly and no pressure. They helped us find and purchase a great car and the entire ex More

by gmgriffinp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Easy, friendly, and no-pressure. That's the trifecta. Thank you for working with us!

July 24, 2020

I was always scared and skeptical about car deal. Thank you for making my purchase so easy and simple. I had a good test drive and well explained info before I made my decision to lease the car. More

by Sharif Hossain
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Glad to hear it! Thank you!

July 24, 2020

Great experience. One of the most knowledgeable and personable salesman I have ever encountered. He doesn’t just work with you, he works for you. I look forward to wor More

by Mikemcnicholas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Thank you for taking the time to leave this review and be a continued part of the Mercedes of Salem family.

July 23, 2020

Pleasant, knowledgeable and makes you feel you can rely on him today - and tomorrow . That’s Abel Cardona!!!! A real asset to the Dealership. Thanks Abel! More

by Dickcarlile
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Thank you for choosing us!

July 23, 2020

Easiest Deal Ever I really appreciated how easy it was to get our new car. Cyndy was great and the financing was super easy with Chris. Class act they have going on o More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in finance, Cyndy Patterson
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Third time is the charm! We look forward to working with you again.

July 23, 2020

I was alway afraid to talk to car sale people. I was so happy to meet with Candy Patterson. She made things easy to deal More

by tchanthabouly
Recommend Dealer
Yes
Employees Worked With
Candy Patterson, Cyndy Patterson
Aug 07, 2020 -

Mercedes-Benz of Salem responded

Thank you!

June 27, 2020

Eli was so good to us. He helped us find a nicer car than we set out for with a price in our budget, so thankful! We will be highly recommending you to anyone in the market for a sprinter. More

by lonnah
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2020 -

Mercedes-Benz of Salem responded

Thank you for the recommendation! We appreciate it!

June 05, 2020

Above and Beyond Expectations Check-in process was efficient and loaner vehicle was ready. Work estimate was only $5 off from the final bill. Overall, a very positive experience. B More

by DGPHIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department.
Jul 09, 2020 -

Mercedes-Benz of Salem responded

We try to go above and beyond at every interaction. Thank you for working with us. We hope to see you again!

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