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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
452 Reviews

452 Reviews of Mercedes-Benz of Salem - Service Center

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May 10, 2024

Very much appreciate your coming to my home to pick my RV up for service. Then delivering it back to my home! More

by joycefor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 10, 2024

The best service is at Salem Mercedes! !They go above and beyond for their customers. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 10, 2024

Great customer service! Don always very helpful. He great and easy to work with. He always makes sure I get all the information I need for my car. Thank you for your service More

by flores_ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 09, 2024

Clean , professional,friendly , organized, honest, sufficient, experience, excellent , great service, expensive, sophisticated, luxury. I still like my car. More

by vilaiphone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

We like it too! Thank you for choosing Mercedes-Benz of Salem!

May 09, 2024

Very good services , I would like to thank you very much to every people at the dealer . More

by cuongpham350z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

We'll make sure to earn all 5 stars on your next visit. Thank you for choosing Mercedes-Benz of Salem!

May 08, 2024

Don’t own a Mercedes anymore because of the service department customer service. Had terrible customer service my one time getting my car serviced at this shop. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Fast, easy, competent. Clean showroom and offices. I enjoyed the Starbucks coffee machine. Good people More

by LAREDDEN619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 05, 2024

Mr.Mike Schmidt, Mr. Don Post and other service department members have taken great care of my Mercedes 1968 280 SEC coupe since the 1990's. The work is performed to the highest standards using fac More

by JPEEL1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

We love doing what we can to keep your 1968 Mercedes running like a clock! Thank you for choosing Mercedes-Benz of Salem!

May 04, 2024

The best service I have ever had. Very friendly, personable and knowledgeable people. My request was handled immediately.Thank you! More

by joycefor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

May 03, 2024

Did the job. Expensive as expected at Mercedes dealer. This time they did not wash the Metris. I was a bit surprised at that. Had a few hundred miles to go for tr More

by babb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Salem responded

Thank you for your feedback on the washing of your Metris. Bring it back in and we will make sure to give it a wash. Thank you for choosing Mercedes-Benz of Salem!

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