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471 Reviews of Mercedes-Benz of Salem - Service Center
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July 23, 2019
Josh is excellent! Needed a new rim installed on my car. Had to special order the part. Josh called me to tell me my rim had arrived early and had an opening for me that Needed a new rim installed on my car. Had to special order the part. Josh called me to tell me my rim had arrived early and had an opening for me that day. I dropped off the car and he arranged the shuttle to take me back to work. When I arrived back at the dealership, my vehicle was fixed, a recall performed, and my Mercedes-Benz looked sharp from the excellent wash and detail. Best service around. More
by Cla250
Employees Worked With
Joshua Larson
Helpful June 29, 2019
New tires and tail light replacement. Rraligned. Always friendly fast service . Keeps us informed of any issues needing attention along the way. Car comes back really clean. I had new tyres and real Always friendly fast service . Keeps us informed of any issues needing attention along the way. Car comes back really clean. I had new tyres and realignment. More
by trisha
June 20, 2019
Service our Mercedes-Benz Don Post Is amazing. He listened and was very attentive to our service needs for our Mercedes-Benz. They also checked our car out for any potential Don Post Is amazing. He listened and was very attentive to our service needs for our Mercedes-Benz. They also checked our car out for any potential problems. Our car is in tip top shape now. Thanks for the best service ever. We will be back. Thank you Will & Luella More
by Will & Luella
Employees Worked With
February 19, 2019
Best in Class Service! Thank you Josh and Don for an easy appointment. I was kept apprised throughout the day via text and calls. Mercedes of Salem knows how to treat thei Thank you Josh and Don for an easy appointment. I was kept apprised throughout the day via text and calls. Mercedes of Salem knows how to treat their customers! More
by Mondblau
December 20, 2018
Replacement of front windshield Josh and Don were so considerate, and work was done expertly and expediently. Thank you. L. Fontaine would definitely recommend to anyone interested Josh and Don were so considerate, and work was done expertly and expediently. Thank you. L. Fontaine would definitely recommend to anyone interested in a great vehicle, that would be a Mercedes, especially for the great service. More
by SLKandCLRowner
October 14, 2018
Exceptional Sprinter Service! I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - I have just come from an appointment for my first "Service A" for my Sprinter RV. Both Mike Schmidt and Mike Leblanc were a pleasure to work with - Mike S. ensured I knew exactly what the scope of service was, and called me back (twice!) when there were other recommendations based on work under the hood. More
by Orca LTV U24MB
September 18, 2018
Accomodating and Fast We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service e We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service expert to install it. We were back on the road in 45 minutes. David was great to work with. He definitely went the extra mile to put it all together for us. Many Thanks! The Walkers More
by Walker
Employees Worked With
David Mohr
September 11, 2018
Service Had my Sprinter/Winnebago in for repair recently: dealt almost exclusively with David M. I can’t say enough positive about the entire experience. Davi Had my Sprinter/Winnebago in for repair recently: dealt almost exclusively with David M. I can’t say enough positive about the entire experience. David kept us informed of each step of the process. His concern/ empathy for us and our difficult situation was refreshing. David and MB of Salem delivered more than promised; he is I believe a man of his word. More
by Mike
Employees Worked With
David Mohr
September 11, 2018
Service I received outstanding service as usual. Absolutely the best dealership around. Far superior to those up north. I would not go anywhere else. Hi I received outstanding service as usual. Absolutely the best dealership around. Far superior to those up north. I would not go anywhere else. Highly recommend. More
by salemcarbuyer
September 10, 2018
My go-to guy for questions and service on my Mercs Don has always taken the time and effort to answer my questions and make sure my vehicles are ready and reliable on the road. Even for accessories, h Don has always taken the time and effort to answer my questions and make sure my vehicles are ready and reliable on the road. Even for accessories, he has provided advice and pricing every time I have requested such. In addition, he always has my services records on hand (having 4 Mercs, I get services mixed up between the cars) so we always know what needs to be done to maintain my vehicles. More
by Merc Guy
Employees Worked With
