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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

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June 13, 2023

Above and beyond my Mercedes van had unexpected engine trouble got right in and out in less than 30 min!! Thank you!!! More

by CARALEE.SLOWIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We're glad we could get you quickly patched up! Thank you for choosing Mercedes-Benz of Salem!

June 13, 2023

First time customer in dealing with the service department. Outstanding customer service from the service department. Keep up the great work. More

by AMJURIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for visiting. Thank you for choosing Mercedes-Benz of Salem!

June 12, 2023

I appreciate your good service! Won’t go back to Wilsonville. Evan is on it. More

by DRMINAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Evan is on it! Thank you for choosing Mercedes-Benz of Salem!

June 11, 2023

When my check engine light came on they were able to accommodate me immediately quickly assessing my vehicle and fitting the repairs into their schedule the next day. Fantastic service! More

by DaveJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for your visit. Thank you for choosing Mercedes-Benz of Salem!

June 10, 2023

Professional, all personnel kind and courteous. Finished work sooner than expected washed and vacumed car, who does that any more? Will be back for service or any other needs. More

by JACKIELUX55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We work hard to be ahead of schedule. Thank you for choosing Mercedes-Benz of Salem! We look forward to your return.

June 10, 2023

Tony Cole at the MB dealership in Salem is professional and always completes the service within the quoted time frames. Always a pleasure to work with! More

by dptorres90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We take pride in being timely. Thank you for choosing Mercedes-Benz of Salem!

June 10, 2023

Excellent and thorough service. Very friendly staff. Pleasant experience. Would recommend this dealership to a friend. More

by Mootaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We appreciate every recommendation! Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

The services of the Mercedes-Benz of Salem are professional as usual and the staffs are very friendly. More

by KWS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

Fast friendly service! Very knowledgeable and answer all of your questions. I highly recommend them! More

by klockryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

Thank you for the recommendation. Thank you for choosing Mercedes-Benz of Salem!

June 08, 2023

Brake issue with my car was covered by warranty. No charge, and a free car wash. Nice to be treated well. More

by Sketchin51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Salem responded

We are glad we could get your car fixed up and cleaned. Thank you for choosing Mercedes-Benz of Salem!

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