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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews
Call Service Center (503) 585-1231

716 Reviews of Mercedes-Benz of Salem - Service Center

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February 26, 2023

Don Post is excellent. Updated me of progress of the service Had me shuttled to and from my work in a timely fashion. More

by plantstrong724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Mercedes-Benz of Salem responded

We like to keep the information flowing. Thank you for choosing Mercedes-Benz of Salem!

February 26, 2023

It’s very friendly and helpful. Tony in Service was great at working with my situation. Thank you More

by BLUEYDCOWBOY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Mercedes-Benz of Salem responded

Tony is great! Thank you for choosing Mercedes-Benz of Salem!

February 25, 2023

Great people to deal with. They did everything they said they would and completed repairs ahead of time. Everybody was very friendly. More

by RLFAUTH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

Mercedes-Benz of Salem responded

Ahead of schedule is the way to be. Thank you for choosing Mercedes-Benz of Salem!

February 21, 2023

Don and his whole team are freaking amazing and fast excellent service! I will keep coming back for any future services! More

by Rosa Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Mercedes-Benz of Salem responded

They are quite the team! Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 21, 2023

Has always been correct how long the service visit will take. No complaints about their service. More

by VANLIFE541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 19, 2023

Great service. Thanks to Don & team for being so efficient! You guys always do such a great job! More

by AIKMANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 19, 2023

Service was good. Took a little longer than expect was all. But not bad. The job was completed as desired More

by Slball32
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 10, 2023

Stellar as Always! A+ Service. Team, quality, expedience - top notch and easy to work with. Thank you! More

by FrankTech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Mercedes-Benz of Salem responded

We work hard to be stellar! Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

February 09, 2023

Evan was extremely informative and explained the bill thoroughly and to my complete satisfaction. All the receptionists were very pleasant and helpful. More

by JONRAE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Mercedes-Benz of Salem responded

Our reception team is pretty great! Thank you for choosing Mercedes of Salem.

February 06, 2023

Had a mobile tech come do the recalls at our dealership. Tech was amazing, very efficient and helpful. The scheduling had a mishap however it was taken care of. Very thankful of the service offered. More

by HDESEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2023 -

Mercedes-Benz of Salem responded

We will get the scheduling mishaps ironed out. Thank you for choosing Mercedes-Benz of Salem, we appreciate your business and hope to serve you again in the future.

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