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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews

716 Reviews of Mercedes-Benz of Salem - Service Center

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January 14, 2023

My Sprinter has 5000 miles an needs front axle seal and driveline replacement and missing gaskets on side door that caused it to leak, but they didn't comp clearing a fault caused by me removing my front s More

by jjburgard443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mercedes-Benz of Salem responded

Thank you for this feedback. Thank you for choosing Mercedes-Benz of Salem

December 30, 2022

Won’t take my car anywhere else. And your team is the reason. Keep up the great work gentlemen! More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you Christina!

December 27, 2022

They are professional, personal, and they are dam good at representing the Mercedes name and brand More

by MUDGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 27, 2022

Very curtious and friendly personnel, they work hard to make sure that your vehicle needs are properly taken care of. More

by HASTINGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 22, 2022

I was treated with courtesy, my questions were answered. overall I was very satisfied. Patrick B More

by PBANDJ7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem Patrick!

December 16, 2022

Excellent service! Don is the best, along with the rest of his team!!! A very enjoyable experience. More

by KRPALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 15, 2022

Don is the best. He is very helpful, friendly and professional. He kept me updated on the services. More

by ggavi2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

December 15, 2022

Accountability of their work is worth of a 5 star rating; including the shuttle driver More

by GAL220MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

November 09, 2022

On my way to drop off the car for scheduled maintenance, a message appeared on the dash, don't turn off the engine. Mr. Post managed to turn the scheduled maintenance as well as completing the repair wit More

by deldiebig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Mercedes-Benz of Salem responded

Glad we could help! Thank you for stopping in!

October 28, 2022

AC has been a problem the last 3 years. It's good to get it fixed. Had to wait in line a long time for service but you stood behind the warranty. Thanks. With the cold weather, haven't real More

by ARLIEHOME4
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Mercedes-Benz of Salem responded

We are happy to stand behind such a great warranty. Thank you for choosing Mercedes-Benz of Salem!

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