Mercedes-Benz of Salem - Service Center

Service department has been great to work with. Knowledgeable and helpful. Shuttle drivers are the best Knowledgeable and helpful. Shuttle drivers are the best More

Even though it is 35 miles from my house, I prefer going here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service here over three other dealerships that are closer to me. Since they are a very small dealership, it’s easier to get appointments and personal service. However, I had three issues with my last two services, which I believe all came down to their weakest link, their BDM. They forgot to add an issue to my service order, and didn’t have time to do it when I was there. They said they would call me the following day and schedule it, but they never did. With my other vehicle, they forgot to add the alignment I requested, but at least they were able to do it that same trip. More

Really well run place. Friendly and respectful folks, and the techs get.it fixed the right way. Friendly and respectful folks, and the techs get.it fixed the right way. More

I thought it was a great experience I enjoyed the free sodas and snacks while I was waiting sodas and snacks while I was waiting More

The Service has always been on time and easy to schedule and follow through. We have been very satisfied with the Service every single time and follow through. We have been very satisfied with the Service every single time More

outstanding service team ! Example for all business. professional and quick with good communication! Again.... outstanding Example for all business. professional and quick with good communication! Again.... outstanding More

Excellent service department with friendly and helpful people. Mr Donald Post is the best service advisor I have ever encountered. people. Mr Donald Post is the best service advisor I have ever encountered. More

As always, Don provides the best service. Always accurate timing of when the car will be finished and price given upfront. Pleasant driver for taking me to and from the dealership. Always accurate timing of when the car will be finished and price given upfront. Pleasant driver for taking me to and from the dealership. More

Great dealership with great people and service! Have always been treated well! I highly recommend this dealership. Have always been treated well! I highly recommend this dealership. More

Fast, friendly, professional. They took care of me better than any other Mercedes Sprinter dealer! They took care of me better than any other Mercedes Sprinter dealer! More