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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
321 Reviews

321 Reviews of Mercedes-Benz of Silver Spring - Service Center

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May 25, 2019

Excellent car My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work a More

by Smt2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Goodarzi, Michael Dowling, Robert Garcia, Joseph Robinson
May 27, 2019 -

Mercedes-Benz of Silver Spring responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 21, 2019

Technology Tutorial Joseph did a great job of identifying the issues I was having in understanding how to fully use MBUX. He then provided a great tutorial. More

by DJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Robinson
May 23, 2019 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found Joseph so helpful and informative! If you have any further questions, please don't hesitate to reach out!

May 02, 2019

Christian is the best! I have used Christian for years. He is the reason I come to this dealership. If I ever have a problem he is the person I trust. More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
May 06, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Luke, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 01, 2019

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the More

by Bushra Raja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Bushra, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 01, 2019

Excellent Service Elio has been an amazing advisor regarding my car service. I kept getting coolant message in my car over and over again and Elio was able to find the More

by Bushra Raja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Mercedes-Benz of Silver Spring responded

Hi Bushra, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 17, 2019

Satisfied Customer Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-eva More

by Dissatisfied Customer
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Minerve
February 15, 2019

Annual maintenance service Everyone in the dealership is courteous. Mike, my service advisor is very thorough in informing me on the status of my vehicle to include discounts. More

by reds2018@benz-550/100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dowling
Feb 20, 2019 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Silver Spring! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2019

I love Mercedes Benz of Silver Spring! Mercedes Benz offers the best quality vehicle at the highest standards. Those standards are transferred to every aspect of sales, service and custome More

by thinkcarefully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O'Riley Moonsasigh
Feb 02, 2019 -

Mercedes-Benz of Silver Spring responded

Thank you for the great review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2019

Excellent service We really loved our recent experience with Christian and O'Reilly in the service department. They both provided excellent service and helped us to w More

by carbuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, O'Riley Moonsasigh
Jan 16, 2019 -

Mercedes-Benz of Silver Spring responded

We're happy to hear you had such a positive experience with our service team! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!

December 28, 2018

Great Experience at Silver Spring Mercedes Benz They have a great, friendly staff and a nice waiting area. I use the office cubicle when I am there and get a lot of work done. If you have any concer More

by pcamp1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Mercedes-Benz of Silver Spring responded

We are so happy to read such a great review about Mercedes-Benz of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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