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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

December 15, 2022

Very friendly, courteous and professionally knowledgeable about their job!! I enjoyed working with them 👍 It was a great experience and absolutely satisfied!! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Dec 16, 2022 -

Mercedes-Benz of Sudbury responded

This means a lot to us, Mimi! We hope that you continue to visit us for all your automotive needs! Thank you! - Mercedes-Benz of Natick

December 15, 2022

This dealer and employee always do more than requested. Above and beyond what is expected More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mercedes-Benz of Sudbury responded

We appreciate this great review, Dave! Thank you for being a Mercedes-Benz of Natick customer!

December 14, 2022

Their customer service is and always has been first rate. I was very pleased with my experience. More

by charlottaann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! We're honored to receive your support and look forward to your next visit!

December 13, 2022

Excellent service and professionalism is what makes the difference in the service industry. They got it all More

by Ioanniskattis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi, Niko Kotsiopoulos
Dec 14, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! Your support is greatly appreciated by all of us here at Mercedes-Benz of Natick and we look forward to seeing you next time!

December 13, 2022

Excellent Service by Scott. The process was fast and getting the loaner was expedited. Service turnaround within hours More

by roland.rocafort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Dec 14, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for reviewing your experience, Roland! Scott & the team appreciate your business and hope to see you again next time here at Mercedes-Benz of Natick!

December 12, 2022

Service was great ! My first service I’ll be back there again,I only trust that dealership ! Nice people good service can’t ask for much more!! Thanks for the opportunit More

by Buddabing02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Mercedes-Benz of Sudbury responded

We're so glad our team could help make this a great experience for you! Thank you for coming to see us at Mercedes-Benz of Natick!

December 12, 2022

Vito, Danny and Jonny were amazing throughout my experience here at this Mercedes dealership. These guys were very generous and friendly. I was able to learn all about my new car and today I am amaz More

by Dr_Amjad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahad Arshad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Dec 14, 2022 -

Mercedes-Benz of Sudbury responded

Congratulations on your new AMG SL 63! We're happy to hear Vito, Danny & Jonny provided you & your wife with excellent service throughout your experience and we'll be sure to share this fantastic feedback with them. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

December 11, 2022

We recently leased 2022 MBenz EQS 580 4 matick from Mercedes-Benz of Natick. We are very happy with the service and professionalism. Initially we had some issues but the Management ensured that they More

by Jay Kothari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Torrico
Dec 13, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your business, Jay! We're happy to hear Franco, Jonny & Yatin worked hard to make your experience a great one and we'll be sure to share these kind comments with them. Enjoy your new EQS 580 and please don't hesitate to reach out if we can be of service again in the future!

December 10, 2022

Johnny Pham working with Seana did a fabulous job , helping me to resolve technical issues and connect to MBux. Thanks for your kind help. More

by Mal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Mal responded

Appreciate the help of Seana in getting the car I need and Jonny Pham , technical specialist in his outstanding support in solving connection issues with Mercedes Me

Dec 12, 2022 -

Mercedes-Benz of Sudbury responded

Johnny, Seana, and our team are proud to have made the experience great! Thank you for being a Mercedes-Benz of Natick customer!

Mar 23, 2023 -

Mal responded

Great job by the Herb Chambers dealership.

December 10, 2022

Luis always takes good care of me. Never had any issues with the repairs and cars looks like new when returned to me More

by rgibby1280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Dec 12, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Luis & the Mercedes-Benz of Natick team with the care of your vehicle! We appreciate your support and look forward to seeing you next time!

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