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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,934 reviews

November 30, 2022

Jonny Pham was absolutely fantastic! He was very thorough and patient while explaining all the car features to me! He actually came in on his day off in order to work with me! He is extr More

by Lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ersa Sara
Dec 01, 2022 -

Mercedes-Benz of Sudbury responded

Lisa, thank you so much for taking the time to share this kind feedback! We're happy to hear that Jonny & Vito both provided you with wonderful service and we hope you're enjoying your new vehicle. Take care and we'll see you next time here at Mercedes-Benz of Natick!

November 29, 2022

Great people. Easy to deal with, efficient and always pleasant. Car was done even earlier than expected. Doesn't get any better than that. More

by bhw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Nov 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the fantastic feedback! We appreciate you trusting the Mercedes-Benz of Natick team with your vehicle and hope you'll be visiting us again in the future. Take care!

November 29, 2022

Jonny was great helping quick ! He taught me how to use the Mercedes’ app. Thanks Jonny More

by josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the review, Josh! We're so glad Jonny could assist you and we'll be sure to share this kind feedback with him. Take care and please don't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Natick Team

November 29, 2022

Howard, Jonny, Andrew & Yatin were very friendly, attentive, and helpful. I was able to purchase a new 2023 GLB. The team were great they were able to assist me with my purchase and were available fo More

by Richard
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Nov 30, 2022 -

Mercedes-Benz of Sudbury responded

Congratulations on your new GLB, Richard! We appreciate you trusting Jonny, Howard & the rest of the Mercedes-Benz of Natick team with your purchase and hope we have the opportunity to work with you again in the future. Take care!

Dec 02, 2022 -

Richard responded

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November 28, 2022

The service group here is awesome. They took the time to drive my vehicle with me and discuss my concerns, determined a fix and quickly resolved. More

by masscomguru
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Nov 29, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear that your service appointment here at Mercedes-Benz of Natick was such a positive one. We hope to see you back for all of your future automotive needs!

November 26, 2022

Swift service, with vehicle taken good care of. Online scheduling, quick check in and check out and timely communications re status More

by Vivek Jayaraj
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your kind five-star review, Vivek! We are glad our team could make this an easy service visit for you and look forward to seeing you again! - Mercedes-Benz of Natick

November 26, 2022

Johnny was terrific. He gave me a most incredible confidence in my new 2023 EQS 580 SUV RAFI my sales person was also incredibly helpful. Herb Chambers Natick is the wa More

by David Kane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi, Niko Kotsiopoulos
Nov 28, 2022 -

Mercedes-Benz of Sudbury responded

We're so proud of Johnny for providing a five-star experience for you while shopping for your new 2023 Mercedes-Benz EQS 580 SUV, David! We know it's always exciting to take home such a great new vehicle and we're happy that everyone made this a five-star experience for you! Thank you for coming to Mercedes-Benz of Natick!

November 25, 2022

Jonny, Yatin, & Vito were amazing very friendly and helpful in search of my first Mercedes! Thank you for your help and expertise! I will recommend to all my friends and family! More

by NiltonRodrigues
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for rating Mercedes-Benz of Natick five stars! We hope that you continue to love your vehicle and will let Jonny, Yatin, and Vito know you had a great purchase experience!

November 24, 2022

Outstanding dealership in every respect. Scott Masterson sets the tone of courtesy, and efficiency followed by everyone from the telephone operators to all service personnel. Congratulatio More

by Woll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 25, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this wonderful feedback with us! We're happy that Scott & the team provide you with exemplary service and we'll be sure to share these kind comments with them. Take care and we'll see you next time here at Mercedes-Benz of Natick!

November 23, 2022

Great service from the moment I enter the building. Friendly staff and nice faculty. Service advisor Scott was very professional. More

by Acton rental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Mercedes-Benz of Natick! Scott & the team hope to see you again next time!

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