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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,947 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,947 reviews

November 25, 2022

Jonny, Yatin, & Vito were amazing very friendly and helpful in search of my first Mercedes! Thank you for your help and expertise! I will recommend to all my friends and family! More

by NiltonRodrigues
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for rating Mercedes-Benz of Natick five stars! We hope that you continue to love your vehicle and will let Jonny, Yatin, and Vito know you had a great purchase experience!

November 24, 2022

Outstanding dealership in every respect. Scott Masterson sets the tone of courtesy, and efficiency followed by everyone from the telephone operators to all service personnel. Congratulatio More

by Woll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 25, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this wonderful feedback with us! We're happy that Scott & the team provide you with exemplary service and we'll be sure to share these kind comments with them. Take care and we'll see you next time here at Mercedes-Benz of Natick!

November 23, 2022

Great service from the moment I enter the building. Friendly staff and nice faculty. Service advisor Scott was very professional. More

by Acton rental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Nov 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting Mercedes-Benz of Natick! Scott & the team hope to see you again next time!

November 23, 2022

Very professional and helpful. Went through all items thoroughly. He also is genuinely v interested and enjoys teaching. Was also great at troubleshooting. More

by Flyhigher
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the great review! We're so glad Jonny was helpful to you during your visit and we hope to see you again next time here at Mercedes-Benz of Natick!

November 22, 2022

The entire Natick Mercedes-Benz dealership staff were very friendly, professional and helpful. Vito in particular was great to work with- he was very helpful and patient and made the overall experience r More

by nikkio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Nov 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're thrilled to hear that Vito & the team made your experience with us a great one and we hope you enjoy your new vehicle. Take care and thanks again, from all of us here at Mercedes-Benz of Natick!

November 22, 2022

I was greeted by service manager Very polite and professional He told me the issues we discussed and work was done Very happy with experience More

by Spiaverill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Mercedes-Benz of Sudbury responded

This is what we love to hear! Thank you for visiting our team at Mercedes-Benz of Natick!

November 21, 2022

We had a great experience at this dealership, working with both salesperson Steve Boston and tech expert Jonny Pham. We are new to Mercedes and appreciated the time Steve spent with us -- and the lack of More

by PattiR.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Mercedes-Benz of Sudbury responded

Patti, thank you so much for giving us an opportunity to earn your business! We're happy to hear Steve & Jonny provided you with excellent service during your visit and we hope you enjoy your beautiful new vehicle. Take care and thanks again, from all of us here at Mercedes-Benz of Natick!

November 20, 2022

Jonny and Vito were very helpful during the whole car buying process. Thanks for the new car! More

by Dima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Mercedes-Benz of Sudbury responded

Jonny and Vito are proud to have made this a five-star experience for you, Dima! Thank you for leaving us this great review!

November 19, 2022

This was my first time working with Charles but not my first purchase I have purchased multiple Mercedes at this location. Charles is patient, explained everything clearly, went over my options and was a More

by PamGilman
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria, Kolls Oloko
Nov 21, 2022 -

Mercedes-Benz of Sudbury responded

Pam, thank you so much for trusting Mercedes-Benz of Natick with your loyal business! We're happy to hear you had a great experience with Charles during your most recent visit and we'll be sure to share these kind comments with him & the rest of the team. Enjoy your beautiful new C300 and we'll see you next time!

November 19, 2022

Convenient service with good communication by texting. The need for additional service was described well and could be authorized without needing to find time for a call. More

by C450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas, Abdul Khalid
Nov 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We appreciate your business and hope to see you again next time here at Mercedes-Benz of Natick!

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