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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,946 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,946 reviews

November 15, 2022

Howard was very helpful in my search of my GLE. very excellent customer focused & attention. Explained all my options and made it clear. Afterwards Jonny was able to help me set up my Mercedes me c More

by Subedipp76
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Toricco, Kolls Oloko
Nov 16, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the fantastic review! We're so glad Howard had the opportunity to assist you in finding your GLE and we'll be sure to share this wonderful feedback with him, Jonny & the rest of the team. Take care and thanks again for choosing Mercedes-Benz of Natick!

November 14, 2022

Great over all experience. The whole staff was helpful. Saena Franco and Jonny were both extremely helpful and friendly. They worked tirelessly to find me the car I wanted and More

by Derek D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Nov 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for visiting our team, Derek! We're so happy that Saena and Jonny provided you with an excellent visit! We look forward to seeing you next time at Mercedes-Benz of Natick!

November 14, 2022

Had an excellent experience with Howard Rosenberg and with the dealership as a whole. Love my new car and will be back when it's time for a new one. More

by seisenberg30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Scherer
Nov 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! Howard & the team are thrilled to hear you're loving your new vehicle and look forward to seeing you again next time here at Mercedes-Benz of Natick!

November 13, 2022

Jonny is the perfect teacher of all the functions and features in a new car. Eager, patient and knows it all! Made us feel like we could contact anytime with questions. Saena Nikolas is ideal in her sa More

by CLL
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Nov 15, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind comments about our Mercedes-Benz of Natick team! Jonny & Saena appreciate your support and look forward to serving you again in the future. Take care!

November 12, 2022

My sales agent Dakota was exceptional! She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank More

by DSarianides
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis (Dave) Tanzilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Nov 14, 2022 -

Mercedes-Benz of Sudbury responded

Dakota and the team are thrilled that the process was so easy and fast for you! We hope that you continue to enjoy your vehicle and look forward to assisting you again! Thank you! - Mercedes-Benz of Natick

November 12, 2022

Flawless. That is all I want to say. Why so many words? Words words words More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Sudbury responded

Thank you, Miguel! We're happy our team has earned your five-star rating and kind words! - Mercedes-Benz of Natick

November 12, 2022

The experience was professional and organized. Jonny Pham took ample time to explain the features of our car. We are not tech savvy which made his job harder but he did an amazing job walking us t More

by Curt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Nov 14, 2022 -

Mercedes-Benz of Sudbury responded

Curt, It's great hearing how Jonny and the team made your experience so easy and we hope that you love your new ride! Thank you for taking the time to leave Mercedes-Benz of Natick this great review!

November 12, 2022

Outstanding client service. Understands the customer. Pleasure to work with everyone in the Natick dealership. More

by jacobsprobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thank you for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if we can be of service again in the future!

November 11, 2022

Two visits to get it fixed correctly final repair was not exactly what was diagnosed More

by Shaberski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdul Khalid
Nov 14, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the feedback. We sincerely apologize for any frustration or inconvenience this experience may have caused for you. Please don't hesitate to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Fahad Arshad - General Manager - farshad@herbchambers.com

November 11, 2022

Great service and great work done on my car! Always looking to save me money. More

by centerville995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tsamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Abdul Khalid, Scott Masterson
Nov 14, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your business! We're grateful for your support and look forward to seeing you next time!

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