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Mercedes-Benz of Sudbury
Sudbury, MA
2,946 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,946 reviews
November 15, 2022
Howard was very helpful in my search of my GLE. very excellent customer focused & attention. Explained all my options and made it clear. Afterwards Jonny was able to help me set up my Mercedes me c very excellent customer focused & attention. Explained all my options and made it clear. Afterwards Jonny was able to help me set up my Mercedes me connect app and was very informative and friendly and tested and showed me to understand how to use it and I can reach out anytime with any question. Sharon, Saena, Kolls, & Andrew were also helpful and friendly in search of my new car. More
by Subedipp76
Employees Worked With
Other Employees :
Andrew Toricco, Kolls Oloko
November 14, 2022
Great over all experience. The whole staff was helpful. Saena Franco and Jonny were both extremely helpful and friendly. They worked tirelessly to find me the car I wanted and The whole staff was helpful. Saena Franco and Jonny were both extremely helpful and friendly. They worked tirelessly to find me the car I wanted and helped me understand it. More
by Derek D
November 14, 2022
Had an excellent experience with Howard Rosenberg and with the dealership as a whole. Love my new car and will be back when it's time for a new one. with the dealership as a whole. Love my new car and will be back when it's time for a new one. More
by seisenberg30
November 13, 2022
Jonny is the perfect teacher of all the functions and features in a new car. Eager, patient and knows it all! Made us feel like we could contact anytime with questions. Saena Nikolas is ideal in her sa features in a new car. Eager, patient and knows it all! Made us feel like we could contact anytime with questions. Saena Nikolas is ideal in her sales job. Focus is on you and she has the best attitude and personality. More
by CLL
November 12, 2022
My sales agent Dakota was exceptional! She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank her enough for a wonderful experience! More
by DSarianides
November 12, 2022
Flawless. That is all I want to say. Why so many words? Words words words That is all I want to say. Why so many words? Words words words More
by Miguel
November 12, 2022
The experience was professional and organized. Jonny Pham took ample time to explain the features of our car. We are not tech savvy which made his job harder but he did an amazing job walking us t Jonny Pham took ample time to explain the features of our car. We are not tech savvy which made his job harder but he did an amazing job walking us through everything! More
by Curt
November 12, 2022
Outstanding client service. Understands the customer. Pleasure to work with everyone in the Natick dealership. Understands the customer. Pleasure to work with everyone in the Natick dealership. More
by jacobsprobert
November 11, 2022
Great service and great work done on my car! Always looking to save me money. Always looking to save me money. More
by centerville995
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
