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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,943 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,943 reviews

October 30, 2022

Jonny You are very knowledgeable and smart . Thank you for your patience and your help . More

by MW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko
Oct 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Jonny at Mercedes-Benz of Natick!

October 29, 2022

It is always pleasure to work with Mercedes-Benz of Natick and their service advisors. Recently, I have received a great service for my car especially when other dealers were turned me down with in More

by Voiceselva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your service needs! Scott & the team appreciate your support and look forward to your next visit!

October 28, 2022

Good service and helpful staff, clean and pleasant facility vehicle always returned washed, vacuumed and cleaned More

by Bjclifton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing! We're happy that our team catered to all of your needs! -Mercedes-Benz of Natick

October 28, 2022

I scheduled a test drive, went as scheduled, came back and worked through trade and purchase of a beautiful GLC300. Everyone that I spoke with and dealt with was incredibly pleasant and helpful. Charles More

by Caralinn30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Ersa Sara
Oct 31, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We're happy to hear you enjoyed working with Charles & the team here at Mercedes-Benz of Natick and hope you enjoy your beautiful new GLC 300!

October 27, 2022

A a a a a a a a a a a b b b b More

by ckiefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 27, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your review. -Mercedes-Benz of Natick

October 27, 2022

Scott did a great job in managing our 1 year service. The servicing was performed in less time than originally estimated while we waited. More

by Tullamore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 27, 2022 -

Mercedes-Benz of Sudbury responded

We're happy to hear Scott provided you with an excellent experience! Thank you for your business, from all of us here at Mercedes-Benz of Natick!

October 25, 2022

I brought my car in for annual service. As always they did everything I asked in a timely a professional manner. I dealt with Fred Romsey who’s been my service advisor. He’s very knowledgea More

by glkaplan48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your 5-stars! We're so happy that Fred and the rest of our team earned your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Natick!

October 25, 2022

Jonny is a tech wiz! He is so well versed with everything Mercedes. He’ll answer any question or resolve any issues with a pleasant and professional demeanor. He is truly More

by sandriole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Danny Kaboub
Oct 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your review! We're so happy that Jonny provided you with an excellent service experience! We hope to see you next time at the Mercedes-Benz of Natick!

October 24, 2022

Jonny is very helpful and professional. He taught me many things about my car. For some useful new features, I may never know those exist if Jonny didn't tell me. That was a great training More

by Yizheng
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your review! We're so happy that Jonny provided you with an excellent purchase experience! Let us know if you have any further questions! -Mercedes-Benz of Natick

October 24, 2022

I'm giving the highest rating possible on my recent purchase of my 2022 GLS63 AMG. One of the main reasons is my sales representative, Charles Scrymgeour. Charles is a world-class sales rep. Charles More

by jiacuzio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Shapiro
Oct 24, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for this amazing review! We're so happy that Charles, Jonny, Fred, and Adam have provided you with excellent service over the past 14 years! We appreciate your kind words and look forward to providing you with more excellent service in years to come! -Mercedes-Benz of Natick

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