Mercedes-Benz of Sudbury

When ever I call about my car, they put me in touch with my service coordinator, Scott immediately he gets me an appointment with a loaner car. From the the first person I meet, when I get to the dealship my service coordinator, Scott immediately he gets me an appointment with a loaner car. From the the first person I meet, when I get to the dealship to when I drive it away everyone is so polite, helpful and efficient! A rare find. More

Charles Pitched in when our "regular " salesperson was unavailable. Ee worked with my son and my wife and on a complicated purchase of a C Class and did a fabulous job. He was a true professional = Tha unavailable. Ee worked with my son and my wife and on a complicated purchase of a C Class and did a fabulous job. He was a true professional = Thank you for all the attention and follow through! More

The experience was very good from test drive to car delivery. Very knowledgeable people and very patient. We did not feel any pressure during the whole prosses. delivery. Very knowledgeable people and very patient. We did not feel any pressure during the whole prosses. More

Scott was wonderful . He kept me updated during the service ! He was professional, and knowledgeable, prompt, kind and courteous! I will be back again😀 He kept me updated during the service ! He was professional, and knowledgeable, prompt, kind and courteous! I will be back again😀 More

Great help very attentive to our needs. Worked with our schedule to get things set up. Worked with our schedule to get things set up. More

People, representatives and technicians at this dealership are very knowledgeable and very nice. Every time they everything to take care of my car and my need. They are very respectful and consider dealership are very knowledgeable and very nice. Every time they everything to take care of my car and my need. They are very respectful and considerate. I've had the best experience at this dealership. They are all about providing the best service. They do provide what information about my car, what it might nees now or later, but never put any pressure to for getting anything more. I do appreciate and respect it. It makes me feel comfortable and free going back to them any time my cars need anything. More

Vito was helpful, very friendly, gave me options during my purchase to help me select my GLE. Yatin was my finance manager who helped make my purchase smooth and he was efficient. Jonny was my expert who h my purchase to help me select my GLE. Yatin was my finance manager who helped make my purchase smooth and he was efficient. Jonny was my expert who helped me get firmiliar and he was friendly, professional, and willing to assist me with many other things outside of my car purchase like pairing my device and helping me with my Apple ID issues he got that resolved in little to no time. Great experience very much recommended to all. More

Scott made my maintenance service experience easy and was very thorough and professional. My car was ready to pick up in a timely manner. very thorough and professional. My car was ready to pick up in a timely manner. More

I brought my 2021 MB GLB 250 AMG in for its 20,000 mile service last week. Scott was my service intake representative. He was polite and efficient and I was totally satisfied with the service. service last week. Scott was my service intake representative. He was polite and efficient and I was totally satisfied with the service. More

Courteous, prompt, knowledgable. That is all I have to say have a good day today That is all I have to say have a good day today More