Mercedes-Benz of Sudbury

I came from Westwood but they failed to complete setting up my Mercedes Me Connect Services so I had came into the Natick branch and Julian Dutra was kind enough to introduce me to Jonny Pham the Product Co up my Mercedes Me Connect Services so I had came into the Natick branch and Julian Dutra was kind enough to introduce me to Jonny Pham the Product Conceirge who was very pleasant and friendly. He was nice and helpful in getting what I wanted accomplished done in little to no time! Kudos to these two gentleman! The owner should be proud of these two guys you have at this branch. More

I came in to get a lesson on all the new features and functions in my CLS 450. Jonny spent a lot of time teaching me how to really get the most out of my vehicle. Johnny is very knowledgeable, courteous functions in my CLS 450. Jonny spent a lot of time teaching me how to really get the most out of my vehicle. Johnny is very knowledgeable, courteous and professional, and I would recommend him to anyone who needs to refresh their knowledge of their car. More

Liquid was very good in setting up the repair order and the job was completed successfully. The loaner car was new, available on time and clean. The car was washed and vacuumed nicely afterwards. the job was completed successfully. The loaner car was new, available on time and clean. The car was washed and vacuumed nicely afterwards. More

Scott did a great job in following the progress of the work to be done. When he discovered that the process was going to take longer than expected, he immediately got me a loaner car so that I would not b work to be done. When he discovered that the process was going to take longer than expected, he immediately got me a loaner car so that I would not be inconvenienced. I highly recommend working with Scott as he always has the customer needs in focus. More

Thank you Sharon & Jonny for going after me before I went out and about to leave, very nice and quick service they were able to assist me with my Mercedes Me Connect set up thanks so much went out and about to leave, very nice and quick service they were able to assist me with my Mercedes Me Connect set up thanks so much More

Johny is very knowledgeable and gave lots of technical details. I am sure I will be using much more functionalities now. Thanks so much that was really helpful. Sharon, Franco and Yatin were very professi details. I am sure I will be using much more functionalities now. Thanks so much that was really helpful. Sharon, Franco and Yatin were very professional and helpful getting what I wanted accomplished thank you Mercedes of Natick for a wonderful staff More

Jonny, one of the best concierge x delivery specialist I’ve known by far. He’s definitely one of a kind, unique, smart, wise etc. I couldn’t thank him enough for showing me around the new vehicle I purcha I’ve known by far. He’s definitely one of a kind, unique, smart, wise etc. I couldn’t thank him enough for showing me around the new vehicle I purchased. I’ve learned so much in such little time. Thank you once again Jonny for all your incredible help. More

Quick service by Brian and MB Natick had me back on the road in minutes road in minutes More

A “time for an oil change” service today and much more! Keeping my car serviced by the book is important and Natick Mercedes does it best. In and out of there in very reasonable time, washed and vacuumed Keeping my car serviced by the book is important and Natick Mercedes does it best. In and out of there in very reasonable time, washed and vacuumed and running and looking like new. Brian B in service was most attentive and helpful- thanks Mercedes of Natick! More

Brian helped me with my run flat tire that had a nail in it. I was able to drop my car off on Tuesday to have it looked at on Wednesday, Scott helped me with the warranty and paperwork and my car was ready it. I was able to drop my car off on Tuesday to have it looked at on Wednesday, Scott helped me with the warranty and paperwork and my car was ready to go Wednesday afternoon. I wasn’t going to be able to pick it up until almost closing so Service left my keys with sales so I’d be able to retrieve it. Sharon at the front was as pleasant and sweet as could be. Overall great experience. More