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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,952 reviews

September 08, 2022

Quick service by Brian and MB Natick had me back on the road in minutes More

by DRP67
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Brian at Mercedes-Benz of Natick! We look forward to seeing you next time!

September 08, 2022

A “time for an oil change” service today and much more! Keeping my car serviced by the book is important and Natick Mercedes does it best. In and out of there in very reasonable time, washed and vacuumed More

by Tomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Tomm! We're honored to hear that Brian and the rest of the crew here at Mercedes-Benz of Natick could assist you during your visit with us. We hope to see you back!

September 08, 2022

Brian helped me with my run flat tire that had a nail in it. I was able to drop my car off on Tuesday to have it looked at on Wednesday, Scott helped me with the warranty and paperwork and my car was ready More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Sep 08, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Michelle! We're honored to hear that your visit here at Mercedes-Benz of Natick was such a positive one. We're glad to hear that Brian could assist you during your visit with us. We hope to see you back!

September 08, 2022

Jonny, one of the best concierge x delivery specialist I’ve known by far. He’s definitely one of a kind, unique, smart, wise etc. I couldn’t thank him enough for showing me around the new vehicle I purcha More

by HM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! Jonny is truly a fantastic asset to our team and we'll be sure to share these kind comments with him. Thanks for trusting Mercedes-Benz of Natick with your business. We hope we have the opportunity to work with you again in the future!

September 08, 2022

Jonny was super helpful when it came to setting up my new car and he was very knowledgeable which made the experience easy and enjoyable! More

by EldinaIbric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi, Niko Kotsiopoulos
Sep 08, 2022 -

Mercedes-Benz of Sudbury responded

We're so pleased that your experience at Mercedes-Benz of Natick was so enjoyable! We hope you love your vehicle and come back to visit Jonny and the team again! Thank you!

September 06, 2022

Jonny is great. He answered all my questions and very knowledgeable about all futures of the car. He was very patient during the lesson particularly self parking, p More

by Serap.Sankoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review, Serap! We're so glad Jonny was able to answer all your questions and we'll be sure to share these kind comments with him & Howard. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if we can be of service again in the future!

September 06, 2022

This my first purchase from a Mercedes dealer and I have to say, the experience was phenomenal. I worked with Charles Scrymgeour for the sales consulting, he was extremely knowledgable about the vehicle an More

by masscomguru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

Eric, thank you so much for the kind review! We're so glad Charles & Yatin had the opportunity to assist you with your purchase and we'll be sure to let them know how much you appreciate their awesome service. Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

September 05, 2022

Johnny is great. He taught me all the features of my new car In an efficient manner. Howard and Yatin were great too. They made the whole process simple and easy. Sha More

by Iyu2998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub
Sep 07, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind comments about our Mercedes-Benz of Natick team! We appreciate your business and hope we have the opportunity to work with you again in the future!

September 03, 2022

Great job on my car and very friendly staff. Thank you for washing my tires too! More

by Bronfenmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

You are so welcome! We are glad that your visit to the Mercedes-Benz of Natick service center was up to our five-star standards and we look forward to seeing you again! Thank you!

September 03, 2022

Vito Kolls and Jonny were very kind and helpful with my second purchase here at Mercedes Natick, Jonny showed me how to use my remote app and many functions on how to use my new GLB to my benefits thank y More

by AUlysse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Sep 06, 2022 -

Mercedes-Benz of Sudbury responded

This is great feedback for Jonny and Vito! We appreciate you taking the time to leave Mercedes-Benz of Natick your five-star review and look forward to assisting you again in the future! Thank you!

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