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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
June 20, 2022
Very professional team! Greeted by a welcoming reception team. Loaner team was efficient. Service was prompt. Vehicle was very clean upon return Greeted by a welcoming reception team. Loaner team was efficient. Service was prompt. Vehicle was very clean upon return More
by Ghemond
June 20, 2022
Such a wealth of knowledge about the car- learnt a lot about our new GLS from Jonny. Amazing car buying experience at Mercedes Benz of Natick about our new GLS from Jonny. Amazing car buying experience at Mercedes Benz of Natick More
by Srinivas.parthasarathy
June 19, 2022
I arrived, was expected, a loaner car was ready. Scott was welcoming, agreeable and had all the arrangements made. I picked up the car and it was inspected, washed and serviced. I had no problem. Ea Scott was welcoming, agreeable and had all the arrangements made. I picked up the car and it was inspected, washed and serviced. I had no problem. Easy as pie. More
by debby.b.davis
Employees Worked With
Scott Masterson
June 19, 2022
Professional and consistently good service department. This time around Scott was my service coordinator and was excellent. Kept me informed, knew the ins and outs of my service, was unfailingly pleasant. This time around Scott was my service coordinator and was excellent. Kept me informed, knew the ins and outs of my service, was unfailingly pleasant. More
by rsg151
Employees Worked With
Scott Masterson
June 18, 2022
Seana was very nice and helpful. She showed me the glc. I liked it very much. We went for a test drive. She was very friendly and knowledgeable about the car. She showed me the glc. I liked it very much. We went for a test drive. She was very friendly and knowledgeable about the car. More
by jidaohm
June 18, 2022
Franco has been amazing and so helpful. He is the best salesman I have ever worked with at a car dealership. I can't wait to come back and buy a car with him. He is the best salesman I have ever worked with at a car dealership. I can't wait to come back and buy a car with him. More
by Wg8440
June 17, 2022
Johnny Pham and Rafic Trawi we’re both one wonderful to work with. Very professional couldn’t be more helpful. It was a pleasure working with Mercedes of Natick work with. Very professional couldn’t be more helpful. It was a pleasure working with Mercedes of Natick More
by Rrgolfa
June 17, 2022
Great service… took exactly the 2 hours he quoted was very professional … will use for future service very professional … will use for future service More
by janetekrock
Employees Worked With
