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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
May 04, 2022
We were very pleased with the service and friendly attitude of the people we worked with. attitude of the people we worked with. More
by jgraceffa
May 04, 2022
Vito went over and above the call. My situation was a bit different as I’m from out of state. The whole team that I dealt with was absolutely professional and most accommodating. Can’t My situation was a bit different as I’m from out of state. The whole team that I dealt with was absolutely professional and most accommodating. Can’t recommend this dealership highly enough. More
by Bobby
Employees Worked With
May 03, 2022
Charles Scrymgeour was fantastic. It took 16 months from ordering my E63 Wagon until delivery due to COVID/supply chain issues, but Charles was there every step of the way! I always f It took 16 months from ordering my E63 Wagon until delivery due to COVID/supply chain issues, but Charles was there every step of the way! I always felt like he was my personal advocate, acting in my best interest rather than MB or the dealer. He is extremely knowledgeable and helped me with the options list to perfection. All in all, a pleasure to work with! More
by saltydog
Employees Worked With
May 03, 2022
Jonny Pham at Mercedes-Benz of Natick was most helpful in getting me on the road when picking up my E63 Wagon. The car has so much technology that it seems overwhelming at first, however Jonny explained eve getting me on the road when picking up my E63 Wagon. The car has so much technology that it seems overwhelming at first, however Jonny explained everything and made sure I knew how to operate the tech before driving away. It was a great experience! Highly recommended! More
by saltydog
Employees Worked With
May 02, 2022
The team at Mercedes Benz of Natick are fantastic to work with!!! Great customer service! with!!! Great customer service! More
by EBuscaino
April 30, 2022
Charles Scrymgeour is an excellent salesman. He is knowledgeable and friendly. He made sure that the experience of buying my SL 550 was very pleasurable. He went above and beyond to make sure I He is knowledgeable and friendly. He made sure that the experience of buying my SL 550 was very pleasurable. He went above and beyond to make sure I was satisfied with every aspect of the purchase. I would highly recommend him to anyone coming to the Natick Mercedes dealership. More
by Mary Robinson
April 30, 2022
Great experience buying a used BMW. Even though I bought what was probably the least fancy car in the entire dealership, I felt well taken care of. Steve Boston helped me every step of Even though I bought what was probably the least fancy car in the entire dealership, I felt well taken care of. Steve Boston helped me every step of the way, and the car is great. More
by E. Wong
Employees Worked With
