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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,933 reviews

October 31, 2021

very courteous and helpful staff. responsive and reliable. good service and customer satisfaction. thank you so much. More

by fauziawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Nov 02, 2021 -

Mercedes-Benz of Sudbury responded

It was our pleasure to serve you! Thanks for visiting us here at Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

October 31, 2021

Excellent service. Very polite and helpful. Answer all of my questions. Follow up phone call to make sure everything is go smoothly as a plan. More

by Wanida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny Pham
Nov 02, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the positive feedback! We appreciate you trusting the Mercedes-Benz of Natick team with your business and hope we have the privilege of working with you again in the future!

October 29, 2021

Vito was professional, courteous and a gentleman. This dealership plays it straight. The sales mgr Danny is a marksman, he knows what it takes by putting the customer#1. More

by chuckbeike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Messier, Danny Kaboub, Kolls Oloko
Nov 01, 2021 -

Mercedes-Benz of Sudbury responded

Thanks, Chuck! We're glad Vito and Danny were so helpful during your visit to Mercedes-Benz of Natick! We hope to see you again!

October 29, 2021

Merc Benz of natick is definitely the place u want to go to for great cars, deals and great people. I’ve been buying merc from there for many years. Always same exceptional experience Special stars for f More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny pham, Danny Kaboub, Fares Barek
Oct 29, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much for this wonderful feedback - we can't wait to share it with Fares & the team! We're truly honored to have you as a Mercedes-Benz of Natick customer and greatly appreciate all of your support over the years. Take care and we'll see you at your next visit!

October 29, 2021

I was extremely satisfied with my service. Scott was friendly and went above and beyond explaining all of the work done on my vehicle. More

by Mhthompson413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 29, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for taking the time to share this wonderful feedback! We're glad to hear Scott & the team provided excellent service and we hope to see you again next time here at Mercedes-Benz of Natick!

October 29, 2021

I had a wonderful experience buying my car at MB of Natick especially because of Rafic. He made me feel so comfortable and took great care of me. He showed me everything I needed to know and helped me More

by emhafez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafic Trawi
Nov 01, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much for the kind feedback! It's wonderful to hear that Rafic took such wonderful care of you during your visit and we'll be sure to share these kind comments with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Natick Team

October 28, 2021

I came with specific needs, very complex since my recent purchase was only 6 months old. Yassine was very helpful, advised to a better selection that fit my family and my budget. He worked tirelessly to sat More

by Malicia.policard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yassin Sayar
Oct 28, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy Yassine could make this such an enjoyable experience for you, Malicia! Thank you for coming to work with the Mercedes-Benz of Natick team on your 2022 GL350 purchase!

October 28, 2021

Saena and her colleagues at this dealership went above and beyond for me. They were extremely helpful and accommodating by finding the best deal that worked for me. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Oct 28, 2021 -

Mercedes-Benz of Sudbury responded

We're grateful for your five-star review, Mary! We're happy Saena made this such an enjoyable experience for you! Thank you for being a Mercedes-Benz of Natick customer!

October 27, 2021

A very professional and reliable service, offered with courtesy. Really have enjoyed their dedication and high efficiency in taking a good care of my vehicle. Thank you! More

by Tony Barros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 27, 2021 -

Mercedes-Benz of Sudbury responded

We're happy to hear the team has provided such excellent care, Tony! Thank you for leaving us your five-star review! We will see you next time!

October 27, 2021

Saena was great to work with, and I appreciated the support through the whole process. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Oct 27, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear Saena made your visit enjoyable, Matt! Thank you so much for coming to Mercedes-Benz of Natick!

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