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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
September 30, 2021
I buy and service my vehicles from this dealership. On the rare occasions when repairs are needed, they fix them right the first time! Each member of the staff that I have come in contact with has shown the rare occasions when repairs are needed, they fix them right the first time! Each member of the staff that I have come in contact with has shown me professionalism and courtesy. This is a place of business where employees do their job(s). More
by dzises
September 30, 2021
Top management. Excellent experience from the very beginning. Special thanks to FARES who made it all perfect, did his best to take care of every little detail. I appreciate all the efforts. beginning. Special thanks to FARES who made it all perfect, did his best to take care of every little detail. I appreciate all the efforts. More
by Aya Badreddine
Employees Worked With
Other Employees :
Danny Kaboub, Bernard Aoun, Rafic Trawi, Niko Kotsiopoulos, Fares Barek
September 30, 2021
Professional and friendly. Customer satisfaction comes first. Very happy I switched to Mercedes Benz of Natick. first. Very happy I switched to Mercedes Benz of Natick. More
by Chavesrita
September 29, 2021
I’ve always gone through Brian to have my service done, and I couldn’t be happier. I have always had an exceptional experience! I couldn’t imagine going anywhere else. and I couldn’t be happier. I have always had an exceptional experience! I couldn’t imagine going anywhere else. More
by Stephaniechaselawyer
Employees Worked With
September 28, 2021
Charles and Mercedes Benz of Natick were extremely helpful in getting me the car that I wanted during an especially difficult pandemic. Working with them was a truly exceptional experience. Buying a c helpful in getting me the car that I wanted during an especially difficult pandemic. Working with them was a truly exceptional experience. Buying a car can sometimes be difficult but they made it easy. My salesperson Charles was a good friend and partner in this transaction. He is the "best". More
by robert.mazzarella
Employees Worked With
September 27, 2021
Working with Charles was a blast. He is straight forward, professional and kind.highly recommended working with him. professional and kind.highly recommended working with him. More
by Davepatel995
Employees Worked With
September 27, 2021
Great experience shopping at MB of Natick. Sales Person Yassine is the best in Customer Service. Yassine is the best in Customer Service. More
by ce9lari
September 27, 2021
Great experience working with Charles. Very professional, knowledgeable, and I recommend working with him. Very happy with my experience. knowledgeable, and I recommend working with him. Very happy with my experience. More
by Kajal
Employees Worked With
September 26, 2021
Charles is very professional, friendly, the purchase process is smooth and Charles also showed me a lots of functions of the car, which may never be easily found out by myself. process is smooth and Charles also showed me a lots of functions of the car, which may never be easily found out by myself. More
by Kai from Acton
Employees Worked With
September 26, 2021
Whenever you go there, make sure you ask about rafick. He is an amazing person and give his best to please you. Don't ask about anyone but rafick, I promise you won't regret it. We had a great talk and final is an amazing person and give his best to please you. Don't ask about anyone but rafick, I promise you won't regret it. We had a great talk and finalized our deal. More
by Abdulllah
Employees Worked With
Rafi
