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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
September 07, 2021
Vito is amazing!! A very simple and hassle free process. I would certainly be back for future purchases. Vito is so kind and thorough. He has made the car buying experience pleasurable! I would certainly be back for future purchases. Vito is so kind and thorough. He has made the car buying experience pleasurable! More
by mplottke
Employees Worked With
September 05, 2021
Vito put the sit down and explain everything for you Vito is so expressing doing his job I thank Valentine’s to so much thank you vito is so expressing doing his job I thank Valentine’s to so much thank you vito More
by Jacqueline L. Clarence
Employees Worked With
September 03, 2021
I was not going to buy from your dealership because of an unpleasant past experience I had when I last purchased a Mercedes 3 years ago. Vito was able to change my mind. He was pleasant, straightforward and unpleasant past experience I had when I last purchased a Mercedes 3 years ago. Vito was able to change my mind. He was pleasant, straightforward and knowledgeable. I left a satisfied customer. More
by Njames
Employees Worked With
September 03, 2021
Service department is top notch. Luis does a great job explaining the various work included in the service visit. Having a loaner car is extremely valuable. explaining the various work included in the service visit. Having a loaner car is extremely valuable. More
by Sme
Employees Worked With
Luis Aguasvivas
September 02, 2021
I’m very satisfied every time I come here for any services in need. The people at Mercedes-Benz of Natick are very professional, and they go above and beyond to making sure you leave a happy customer services in need. The people at Mercedes-Benz of Natick are very professional, and they go above and beyond to making sure you leave a happy customer. More
by Pweezy1617
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
September 01, 2021
Super responsive and helpful on everything. They made the experiences seemless and effortless. By far it was the easiest experience when it comes to buying a car. experiences seemless and effortless. By far it was the easiest experience when it comes to buying a car. More
by None
August 31, 2021
I bought a 2021 GLC 4 Matic. I was extremely pleased with my salesman, Francisco Robledo. He has been so helpful even after I took my new car home. He has been available for questions over the phone a with my salesman, Francisco Robledo. He has been so helpful even after I took my new car home. He has been available for questions over the phone and even met with me on Sunday to review the Parktronics feature. Caroline Eva has also been helpful in explaining features in the car. More
by andrea.magno
August 31, 2021
Very wonderful experience with Charles and his team. He is knowledgeable and very professional. I already recommend my friends to buy another card from Charles. He is great. Highly recommend. is knowledgeable and very professional. I already recommend my friends to buy another card from Charles. He is great. Highly recommend. More
by KevinZ25
Employees Worked With
August 31, 2021
I have been with this dealership for over three decades and find them to be impeccable in every way. An amazing team of professionals! Agent Charles has been a tremendous advisor who is very knowledgeable and find them to be impeccable in every way. An amazing team of professionals! Agent Charles has been a tremendous advisor who is very knowledgeable and dedicated to his clients. More
by Karen P.
Employees Worked With
August 31, 2021
Very pleased with Luis Aquavivas’ coordination to get my car leather seat repaired. Luis was very professional courteous, prompt and friendly. Very happy with the service car leather seat repaired. Luis was very professional courteous, prompt and friendly. Very happy with the service More
by YA1776
Employees Worked With
Luis Aguasvivas
