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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
May 22, 2021
Brian is one of the best service persons I have ever Brian is one of the best service persons I have ever encountered. He always goes over and above that is needed. He understands what is expected and Brian is one of the best service persons I have ever encountered. He always goes over and above that is needed. He understands what is expected and never lets anyone down.. That’s a remarkable Quality.. More
by carolemilott
Employees Worked With
May 21, 2021
Everything went fine, the communications iease of service, the men are delivered and picked up my car excellent! The $75 off was also good. Thank you MB. service, the men are delivered and picked up my car excellent! The $75 off was also good. Thank you MB. More
by MBscreen
Employees Worked With
May 19, 2021
Haider was very professional, polite, and clear on all details of our purchase. We felt very comfortable making a deal with Haider and the entire team. 5 stars! details of our purchase. We felt very comfortable making a deal with Haider and the entire team. 5 stars! More
by ChadwickODonnell
Employees Worked With
Haider Amin
May 19, 2021
Saena was extremely helpful and made my entire experience amazing. Overall, a great experience and very professional. I did not feel pressured at any time and was extremely happy with my purchase. amazing. Overall, a great experience and very professional. I did not feel pressured at any time and was extremely happy with my purchase. More
by Mazzonedominic
Employees Worked With
Saena Nikolas
May 18, 2021
Great service, friendly service reps, especially Abdul who provided timely and detailed communication during the service work. The service center always cleans the car after service, which is nice. who provided timely and detailed communication during the service work. The service center always cleans the car after service, which is nice. More
by Sean
Employees Worked With
Abdul Khalid
May 18, 2021
Very professional and accommodating service department with good communication during process. Never been disappointed. Went out of their way to get a part that was not anticipated to finish job while I w with good communication during process. Never been disappointed. Went out of their way to get a part that was not anticipated to finish job while I waited. More
by Ms. I
Employees Worked With
Other Employees :
Caitlin Messier, Danny Kaboub, Haider Amin, Tatiana Wooten
May 18, 2021
Everyone from Charles the salesman to Fred the service man to Koles to the sales manager were all awesome. It was a pleasure to deal with them. man to Koles to the sales manager were all awesome. It was a pleasure to deal with them. More
by 636363
May 18, 2021
The sales experience and the buying of the car was the easy part. Getting my plates transferred and having to come back to get the inspection sticker was a pain and it did take a little bit of time but easy part. Getting my plates transferred and having to come back to get the inspection sticker was a pain and it did take a little bit of time but they did take care of everything that needed to be done. Vita was very Helpful in registering my Mbrace subscription ! Made things easy for me More
by lminos
Employees Worked With
