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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
April 29, 2021
Saena Nikolas the best experience ever . Thank you again Saena very happy with my car and of course the experience. Will be back for my next car !!! Saena very happy with my car and of course the experience. Will be back for my next car !!! More
by Christos Kon
Employees Worked With
Saena Nikolas
April 29, 2021
Rafi was very polite, friendly and professional. He explained everything I needed to know about different options which made it so much easier for me to understand! I'd definitely recommend him. explained everything I needed to know about different options which made it so much easier for me to understand! I'd definitely recommend him. More
by b.rodic11
Employees Worked With
Rafic Trawi
April 29, 2021
Personal service.was friendly and inviting. Availability was convenient and easy. All the employees were Available with a smile and service. Service was ready on time car was cleaned and they reminded me was convenient and easy. All the employees were Available with a smile and service. Service was ready on time car was cleaned and they reminded me to update my inspection sticker and took care of it for me. More
by jbronstein
Employees Worked With
Other Employees :
Check I and check out person was nice and friendly and efficient , Jonathan Penha
April 29, 2021
Haider was very helpful, knowledgeable and kind. I am grateful to have found him. I will be happy to recommend him in the future. He is a credit to the company. grateful to have found him. I will be happy to recommend him in the future. He is a credit to the company. More
by sallyharper
Employees Worked With
Other Employees :
Wayne Proctor, Jerry Najjar, Kolls Oloko, Haider Amin
April 28, 2021
Great experience! I got a nail in my tire, and was able to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and k to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and kind. They completed my service in a timely manner and I was out of there in no time! Highly recommend. More
by alyssa.m
April 28, 2021
I have known Fred Ramsey in-service at the Natick store for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time More
by drmkennedy2004
Employees Worked With
April 28, 2021
Saena was very professional and helpful. She was also very friendly. She was always ready to answer my questions. I am happy that they made the process of buying look easy. very friendly. She was always ready to answer my questions. I am happy that they made the process of buying look easy. More
by aehade.frank
April 27, 2021
Excellent costumer service. Vito was extremely nice and Excellent costumer service. Vito was extremely nice and did go over every detail with us making sure that we were satisfied and understanding it all Excellent costumer service. Vito was extremely nice and did go over every detail with us making sure that we were satisfied and understanding it all. More
by msoares1973
Employees Worked With
April 26, 2021
Scott Masterson is very friendly and professional. Going beyond what I thought was reasonable… he got me an even better value on my service than what I was originally quoted. Thanks Scott. beyond what I thought was reasonable… he got me an even better value on my service than what I was originally quoted. Thanks Scott. More
by golioplastering
Employees Worked With
Scott Masterson
April 23, 2021
Fred Romsey is excellent! He is Knowledgable, responsive, and helpful! I always bring my Mercedes to you for service, and will Continue to do so. I am always satisfied. and helpful! I always bring my Mercedes to you for service, and will Continue to do so. I am always satisfied. More
by JK
Employees Worked With
