Mercedes-Benz of Sudbury

Love my car. Saena was very knowledgeable and fast. We got a great deal and an awesome car. Caroline answered all my questions (and I had lots of them) about the car . Overall I’m very happy with this ex got a great deal and an awesome car. Caroline answered all my questions (and I had lots of them) about the car . Overall I’m very happy with this experience. Thank you More

The dealership staff is very professional. The place is very neat and clean with great hospitality and friendly environment. The General Manager Mr. Fahad Arshad took personal interest and gave excellent a very neat and clean with great hospitality and friendly environment. The General Manager Mr. Fahad Arshad took personal interest and gave excellent advice and options plus provide the best deal possible. Mr. Haider Amin went the extra mile to make sure our needs were met. The Service environment is also very professional. Very happy with the Natick site. More

Scott was incredibly attentive and he made sure everything went smoothly! We greatly appreciate his attention to detail and his professionalism! We felt safe entering the dealership and service are everything went smoothly! We greatly appreciate his attention to detail and his professionalism! We felt safe entering the dealership and service area especially during this COVID-19 pandemic. Every precaution was taken and we felt safe. More

Very kind and she explain everything about the process very knowledgeable and friendly Saena you are the best I recommend everybody to o see her very knowledgeable and friendly Saena you are the best I recommend everybody to o see her More

Scott did an excellent job - very attentive and engaged. He made the extra effort to ensure everything was set prior to pick up and even came out to say hello before I ft He made the extra effort to ensure everything was set prior to pick up and even came out to say hello before I ft More

Happy as always to service my car at Mercedes Benz of Natick with the best care ever from my advisor Fred Romsey and the technicians . Natick with the best care ever from my advisor Fred Romsey and the technicians . More

I've been having my S63 Coupe serviced and have also had specialty work done to it at Mercedes-Benz of Natick for the past few years. Dealing with my service advisor, Brian Breidegam and the service directo specialty work done to it at Mercedes-Benz of Natick for the past few years. Dealing with my service advisor, Brian Breidegam and the service director, Adam Shapiro (formerly Charles Lahti who recently retired, was like a brother to me) and the shop foreman, Blaine Pelletier (whom is the only guy that works on my baby - because he insists on it and so do I) is always a pleasure! I'm made to feel like family when I visit. Using their parts department is also a positive experience - Craig Garabedian and his team have been terrific. I have yet to purchase a vehicle from their salespeople, but if I do, I'm confident that I'll be well taken care of. I'm never, ever selling my 2016 S63C4, not until the day comes that the powers that be revoke my driver's license, so whenever it needs anything that requires the services of a quality dealership service department, it goes to MB of Natick! More

I have bought two vehicles now from Mercedes-Benz of Natick and have had exceptional service and support in each experience. My sale representative, Saena, is the consummate professional who listened t Natick and have had exceptional service and support in each experience. My sale representative, Saena, is the consummate professional who listened to what I was looking for and then worked very hard to find me just the right vehicle at the right prices for me - twice!! I would very strongly recommend this dealership and particularly, Sales Professional, Saena Nikolas. Thank you again! More

Vito very nice person, he went above and beyond to make sure I get what I wanted. He has an excellent customer service, very easy to deal with. He always answer all my questions, and I will definitely refe sure I get what I wanted. He has an excellent customer service, very easy to deal with. He always answer all my questions, and I will definitely refer more people to him because he is very good at what he does. Keep up the good work ethic. Maria Lopes More