Mercedes-Benz of Sudbury

Jonny Pham was super friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work More

Jonny and Karsten are experts in the world of Mercedes! Karsten has been excellent navigating the sales process while Jonny was expertise in setting up the app and answering all of my vehicle functionality Karsten has been excellent navigating the sales process while Jonny was expertise in setting up the app and answering all of my vehicle functionality questions ensuring I was confident and prepared! More

Howard & Jonny were very helpful and thorough, patient, informative, knowledgeable through the beginning of purchasing and going over vehicle lesson very much appreciated and handled with the upmost profes informative, knowledgeable through the beginning of purchasing and going over vehicle lesson very much appreciated and handled with the upmost professionalism going above and beyond! More

Johnny & Howard are a dream team. They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsiv They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsive and very courteous—I wish all dealerships were like this but alas on MB can excel. I love my new car and all the features!! Big thank you to the team— Johnny Pharm, Howard, Kolls , Michael Y and Andrew T. I also liked the front desk, they were wonderful. More

Jonny was excellent to work with and extremely knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes customer for over 15 years. He was very patient and professional. More

Will not be working with them in the future. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. Abdul Khalid when I brought my car in he was rude and disrespectful when I asked about detailed information of the service they did on my car. More

Thank you so much to the NATICK team for everything. I appreciate Vito from the sales team who took his time to listen and provide knowledge on his inventory and what fit my needs. I also want to say th I appreciate Vito from the sales team who took his time to listen and provide knowledge on his inventory and what fit my needs. I also want to say thank you to Nick for really taking over for the financial representative who wasn’t very helpful presenting documents. A huge thank you to Johnny as well who truly taught me so much around the tips and tricks for my car and staying consistent with following up to ensure I didn’t have any further questions. Thank you all for making my experience so easy and fulfilling. More

Jonny Pham and Charles Scrymgeour have excelled in facilitating the acquisition of my new Mercedes. Their professionalism, efficiency, and outstanding customer service made the entire process seamless facilitating the acquisition of my new Mercedes. Their professionalism, efficiency, and outstanding customer service made the entire process seamless and enjoyable. Their efforts are highly commendable. More

This was the best car buying experience I’ve ever had! There was no pressure and I felt respected and comfortable there. Vito sold me my first MB- there was even a big red bow on it like you see on the c There was no pressure and I felt respected and comfortable there. Vito sold me my first MB- there was even a big red bow on it like you see on the commercials! What a dream! I loved Vito- it felt like I was buying from a family member. Kolls helped me with financing and even brought Brian the service manager in so I could ask questions about the extended warranty. They were patient despite my many questions. Jonny gave me a free tutorial so I could learn about all the features of my car and was kind, knowledgeable, and patient. Everyone at this dealership was amazing! The epitome of high class. I felt like a rock star here! Definitely recommend! Only issue was a long wait time to pay for the car. More

My second car from this dealership. Had very good support from Chris in choosing the options and guiding us on the same. Nick was very supportive as well. Jonny went over the car featur Had very good support from Chris in choosing the options and guiding us on the same. Nick was very supportive as well. Jonny went over the car features in great detail, as well as some short cuts on iphone 🙂 Their was a long wait on registration plates, but overall a very good experience at the dealership. More