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Mercedes-Benz of Sudbury
Sudbury, MA
2,950 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,950 reviews
March 22, 2021
When it was determined that the service would be longer than 2 hours, I was offered a loaner. That worked out great! Thank so much!!! than 2 hours, I was offered a loaner. That worked out great! Thank so much!!! More
by lemrav
Employees Worked With
March 22, 2021
Scott Masterson and the staff at Mercedes-Benz of Natick were outstanding. Scheduling was simple, and they took the time to walk me through software updates and more. were outstanding. Scheduling was simple, and they took the time to walk me through software updates and more. More
by Tom C
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
March 22, 2021
Howard was so patient and soft spoken. He did not give up and finally helped me find my dream car. Thank you Howard @MercedesBenOfNatick v and finally helped me find my dream car. Thank you Howard @MercedesBenOfNatick v More
by Andrea
Employees Worked With
March 21, 2021
Friendly, efficient and timely. Loaner ready for use upon dropping off vehicle. Vehicle properly vacuumed and washed after service. Excellent service from the service department dropping off vehicle. Vehicle properly vacuumed and washed after service. Excellent service from the service department More
by LeCactus
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
March 20, 2021
All is good: an amazing car at an amazing price. All is good: an amazing car at an amazing price. All is good: an amazing car at an amazing price. good: an amazing car at an amazing price. All is good: an amazing car at an amazing price. More
by roneskin
Employees Worked With
Kolls Oloko, Anastasiia Riabova
March 20, 2021
I always have a great experience at this place. Brought my car for regular service and maintenance. Place is clean, staff is friendly and professional. Service is fast. Scott was awesome. my car for regular service and maintenance. Place is clean, staff is friendly and professional. Service is fast. Scott was awesome. More
by Seng-Lai
Employees Worked With
Scott, Scott Masterson
March 19, 2021
This was my first Mercedes experience and will not be my last. Perfection for every employee I spoke with from my initial visit to delivery of vehicle. last. Perfection for every employee I spoke with from my initial visit to delivery of vehicle. More
by JN
March 15, 2021
Very Courteous. I got in by appointment and was attended to as I drove in. Waited until the car was done without any hassle. It was very easy to as I drove in. Waited until the car was done without any hassle. It was very easy More
by ridebakerboston
Employees Worked With
Scott Masterson
March 15, 2021
She is amazing! Very quick to respond. Excellent professional. And very friendly, it seems that we knew each other for a very long time! Love it. professional. And very friendly, it seems that we knew each other for a very long time! Love it. More
by Andreia
Employees Worked With
Saena Nikolas
March 15, 2021
Service was prompt and very efficient, I was in and out in a short time. Repairs were taken care of as promised. Makes it an easy decision to have service performed here. in a short time. Repairs were taken care of as promised. Makes it an easy decision to have service performed here. More
by Jimbo
Employees Worked With
Scott Masterson
