Mercedes-Benz of Sudbury

Promptly addressed problem with engine warning light. Got me in for same-day service provided clean loaner car, and fixed my car faster than anticipated. Representative was extremely helpful. Got me in for same-day service provided clean loaner car, and fixed my car faster than anticipated. Representative was extremely helpful. More

While in school my Biology teacher gave a 'Top Class' for work that was beyond exceptional or excellent. This is how I would describe my overall experience at the Mercedes Benz of Natick. I worked with How work that was beyond exceptional or excellent. This is how I would describe my overall experience at the Mercedes Benz of Natick. I worked with Howard from sales and he was extremely professional, helpful and didn't mind my stream of questions. His inputs were insightful and I was impressed by his patience and knowledge of cars and the in-built systems. The final delivery was handled by Caroline, who was again very detail oriented and ensured I was comfortable and understood all the features in the car. A thumbs up to the entire team for a pleasant and fulfilling experience. More

Howard Rosenberg is an outstanding salesman! Not only is he a true gentleman, he's knowledgeable, accommodating and the best salesman ever! Thank you Howard! he a true gentleman, he's knowledgeable, accommodating and the best salesman ever! Thank you Howard! More

I worked with Nick and Anastasia, and they both were very professional and knowledgeable. Will definitely recommend to anybody to work with them. Great service! professional and knowledgeable. Will definitely recommend to anybody to work with them. Great service! More

I was a little confused about the service I need when I made the reservation over the phone. Fred quickly sorted it out and helped me through the work and beyond. Outstanding service experience! made the reservation over the phone. Fred quickly sorted it out and helped me through the work and beyond. Outstanding service experience! More

The service team always takes such great care of me and my car!!!! The new Service Manager Savanah Silva is amazing! Thank you! You guys are the best!!!! my car!!!! The new Service Manager Savanah Silva is amazing! Thank you! You guys are the best!!!! More

Everyone was wonderful to work with. My long time salesman Fred Schultz retired and I got to work with Steve Boston that I knew from years back.he was great! salesman Fred Schultz retired and I got to work with Steve Boston that I knew from years back.he was great! More

Franco in sales and Nick in finance where great to work with. Very friendly and responsive. Caroline was also great to work with as well regarding technical use of the car. with. Very friendly and responsive. Caroline was also great to work with as well regarding technical use of the car. More

We had the pleasure of working with Haider Amin and cannot be more pleased with our overall experience. Haider was great at walking us through various options, explaining the details of the cars we wer cannot be more pleased with our overall experience. Haider was great at walking us through various options, explaining the details of the cars we were interested in and then searching to find the car that had everything on our checklist. Once we were ready to buy, the negotiations were fair and cordial. And after we finalized our purchase, Caroline was amazing at walking us through the setup of our new GLE. Thank you to everyone for an all around great experience! More

Scott Masterson, my Service Advisor is always excellent to deal with. He worked with the insurance company and made the situation hassle free for me. He's helped me in the past and always makes a positiv to deal with. He worked with the insurance company and made the situation hassle free for me. He's helped me in the past and always makes a positive difference. Communicates very well. More