Mercedes-Benz of Sudbury

Saena Nikolas made the whole experience so easy and pleasant! Saena made us feel like we were working with a friend and not a car salesperson. We could not be more pleased with how everything went fr pleasant! Saena made us feel like we were working with a friend and not a car salesperson. We could not be more pleased with how everything went from the moment we met Saena. I highly recommend you ask for Saena if you are looking for a car at Mercedes-Benz of Natick!!! More

I called with a tire pressure issue and within 2 hours of my calling it was resolved. In fact it was so fast that I only read 2 pages of the book I brought to read in the waiting area. My first service expe my calling it was resolved. In fact it was so fast that I only read 2 pages of the book I brought to read in the waiting area. My first service experience here with my new car and it was great! More

Saena Nikolas gave me the best experience ever!!! Beautiful and very professional. She helped me through the entire process and I could not be more pleased! Beautiful and very professional. She helped me through the entire process and I could not be more pleased! More

I purchased a Mercedes-Benz a few weeks ago. The experience was very smooth and Saena was very helpful with all of our questions and very responsive. Highly recommend Saena! experience was very smooth and Saena was very helpful with all of our questions and very responsive. Highly recommend Saena! More

I would like to thank the team at Mercedes-Benz of Natick. I recently purchased a car from the dealership would like to take a few moments to expand upon my interaction with their team of professiona Natick. I recently purchased a car from the dealership would like to take a few moments to expand upon my interaction with their team of professionals. Keep in mind the car I purchased was not a top of the line MB but a used BMW. This fact does not seem to matter to them and I do not think I would have been treated with any more respect if I had purchased a new Mercedes-Maybach. Charles Scrymgeour, my sales consultant, is truly a gentleman and consummate professional. He graciously spent lengthy conversations with me going over every detail of the car prior to and after my purchase. Charles immediately responded to my excessive number of calls without a hint of disdain. I believe Charles is an honest person that only is concerned with “doing the right thing”. I am grateful for his advice and listening to my incessant babble. I also spoke with Bernard Aoun, Sales Manager, Fahad Arshad, the General Manager and Kolls Oloko, the Finance Manager. All of these individuals were highly professional and extremely courteous in every facet of their individual lines of responsibility. I am an out of state buyer and did not view the car in person until it was sitting in my driveway. Mercedes-Benz of Natick is one of the few dealerships I would not hesitate in recommending to individual’s in my same circumstance. They perform an extensive inspection prior to advertising their vehicles and will take additional pictures if you desire. I cancelled an Independent Pre-Purchase Inspection after review all of the documentation associated with my car. The car I received is even better than the initial assessment provided by the MB Natick Team. Since I was shipping the car from Natick to Maryland and they provided the name of a transport company that they utilize frequently. That was another positive experience and a separate review. I am 65 years old and have owned approximately 50 cars over my life including numerous BMW’s, Mercedes, and Porsches. My interaction with Mercedes-Benz of Natick is the most positive purchasing experience in all of my automobile transactions. I am positive that I will utilize them in another purchase in the not to distant future. Thank you. More

service on MB C300 Very good experience. the service person was very professional, informed me the status of my car, and completed the work very quickly. Cleanliness wa Very good experience. the service person was very professional, informed me the status of my car, and completed the work very quickly. Cleanliness was very good. More

It was a good experience considering the chaos of the world. My only regret was not getting the keyless entry - thank you and warm regards world. My only regret was not getting the keyless entry - thank you and warm regards More

Hi Im pleased that Vito was and still the rep who sold me a car recently at Mercedes Benz of Natick I give him 5 Stars He is very professional, easy going and great! I’m glad he was my salesman He calle a car recently at Mercedes Benz of Natick I give him 5 Stars He is very professional, easy going and great! I’m glad he was my salesman He called 2 times to check everything is well with my car. I recommend him highly More

I would highly recommend Vito and everyone I worked with at this dealership! The team was great and they made the experience so easy. Thank you. at this dealership! The team was great and they made the experience so easy. Thank you. More

Awesome customer service. I felt very comfortable doing business with Vito. I would recommend to a friend or anyone. Look forward to doing business in the future with Vito business with Vito. I would recommend to a friend or anyone. Look forward to doing business in the future with Vito More