Mercedes-Benz of Sudbury

Stay away!!!! My family has purchased over 20 MB vehicles in the last 15 years and we have never had a more horrific experience. Once you take the car they could care less about you as a customer. The GM (Fa in the last 15 years and we have never had a more horrific experience. Once you take the car they could care less about you as a customer. The GM (Fahad) of the dealership hung up on me while trying to get the second key to the car that they couldn’t find. They pass the blame around and nobody is on the same page. Unbelievable More

Vito was excellent. The sales process was first rate. I would highly recommend Vito and Mercedes Benz of Natick. Thanks for a fantastic experience!! Cheers would highly recommend Vito and Mercedes Benz of Natick. Thanks for a fantastic experience!! Cheers More

Tremendous Sense of Urgency From Vito Vito was a pleasure to work with. With our behaviors geared toward moving the process alogn, Vito kept a high sense of urgency. A plus. Vito was a pleasure to work with. With our behaviors geared toward moving the process alogn, Vito kept a high sense of urgency. A plus. More

Fair and Honest Dealership - MB of Natick I had a totally fair and no-pressure experience with the Mercedes-Benz of Natick. Vito is a anomaly for a salesman in a good way. He's very ethical, e I had a totally fair and no-pressure experience with the Mercedes-Benz of Natick. Vito is a anomaly for a salesman in a good way. He's very ethical, extremely friendly, very balanced, non-pushy, patient and truly interested in finding a mutual win-win deal that works for both parties, unlike typical salesmen who are primarily interested in fleecing you as much as they can. He plays the delicate role of advocating for the interests of the dealership, and the client very well, and will find enough common ground for a deal to close. More

Service/check I have been going to this dealership for many, many years. The service is outstanding which always brings me back there when purchasing a new car. I have been going to this dealership for many, many years. The service is outstanding which always brings me back there when purchasing a new car. More

Exceptional service and help this is my second car from the Herb Chambers family, the first one being a BMW from HC Sudbury - and i couldn't have been happier! from the beginning, this is my second car from the Herb Chambers family, the first one being a BMW from HC Sudbury - and i couldn't have been happier! from the beginning, Saena and Danny gave me the time and space to explore not just the car, but the maintenance, warranty and trade-in options. I must admit I'm not the easiest to deal with when buying a car, but the whole crew was nothing but patient and helpful. Both Saena and Samantha went above and beyond to ensure I had a great experience. I'd be remiss if i didn't acknowledge the team members that helped me - starting with the ladies who answer the phone (Sharon, I think) , to Manny and Jim for the sales closing - and a special shout out to the GM Fahad, who runs this place like clockwork. More

As always, great experience with Herb Chambers Mercedes of natick. Samantha and Danny were very helpful and I love my new C63 AMG S more than I even expected ! of natick. Samantha and Danny were very helpful and I love my new C63 AMG S more than I even expected ! More

Saena was very helpful and supportive during my first car purchase. We had great conversation and she was available whenever I had a question. Great experience! purchase. We had great conversation and she was available whenever I had a question. Great experience! More

One Stop Shop for your Mercedes!! Charles was the most genuine, trustworthy sales advisor I have met in the automotive industry, he's on top of it and sees it from a completely differe Charles was the most genuine, trustworthy sales advisor I have met in the automotive industry, he's on top of it and sees it from a completely different angle. if you are shopping for a Mercedes, Charles in Natick is your one-stop shop!! Fahad, thank you for the outstanding atmosphere you have created in your dealership. Thank You. More

We worked with Samatha Baptista in getting our GLS and she was amazing to work with!! She’s such a professional and knows exactly what she’s doing and made the while process very easy and clear. She reall she was amazing to work with!! She’s such a professional and knows exactly what she’s doing and made the while process very easy and clear. She really went the extra mile to get us the best deal possible, I would definitely recommend working with Samantha! More