Mercedes-Benz of Sudbury

We had an excellent experience with Mercedes-Benz of Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She w Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She was great at communicating and managing expectations regarding process and delivery. Jonny was incredibly friendly and had a fantastic breadth knowledge of Mercedes (and all cars alike). Once the vehicle was ready for pickup, he ensured that all users were appropriately setup on all apps and systems (Mercedes Me Connect, EZ Pass, etc.). He then walked us through the functionality of both the phone and car-related technologies and features, answering each question with exacting detail. I ended up working with Jonny for nearly 3 hours on pick up day and felt very confident knowing the features of my vehicle upon driving off the lot. The experience and service he provides to clients should not be understated nor overlooked. I would highly recommend this pair and Mercedes-Benz of Sudbury. More

Jonny took his time to explain the details of our new car. He patiently spent 2hrs working with us and was willing to schedule another appointment. car. He patiently spent 2hrs working with us and was willing to schedule another appointment. More

Jonny is truly well versed in everything Mercedes. He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resou He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resource out of your sight, Mercedes Benz of Sudbury!! More

Jonny was very helpful in setting up my Mercedes Me App and was very knowledgeable in enjoyed teaching me and ensured excellent satisfaction! and was very knowledgeable in enjoyed teaching me and ensured excellent satisfaction! More

We have purchased many vehicles from this dealership. Everyone there is knowledgeable, friendly and professional. Everyone there is knowledgeable, friendly and professional. More

It’s very good person always help me thank you, Jonny. Have a great day 😊😊👍👍 Have a great day 😊😊👍👍 More

Lilo and Jonny were fabulous to work with and exceeded my expectations! I highly recommend them! expectations! I highly recommend them! More

I had a superior car buying and delivery experience at this dealership. I came in with a very specific idea of what I wanted and my sales team of Dynae Danakos and Brad Rafter worked very hard to find it this dealership. I came in with a very specific idea of what I wanted and my sales team of Dynae Danakos and Brad Rafter worked very hard to find it for me. They made me feel like they were very invested in my satisfaction. It felt more like a partnership than a sales experience - something I have not found before in my car buying experiences at Audi or Lexus. When my car arrived, Jonny Pham spent two hours with me to ensure I fully understood all the capabilities of my new, beautiful car. The dealership was closing but he remained focused on making sure he shared all the important features he wanted me to know. That level of dedication is hard to find - but it was my consistent experience at Mercedes Sudbury. I give this dealership my highest recommendation! More

Extremely helpful and patient! Good teaching skills. Thank you for all your expertise. I think I get it now! Good teaching skills. Thank you for all your expertise. I think I get it now! More

I had a great hassle free buying experience. When I walked in, I was greated by the lovely Mrs. Sharon. Jay Tang did a great job showing me around. He showed me the different cars and had great When I walked in, I was greated by the lovely Mrs. Sharon. Jay Tang did a great job showing me around. He showed me the different cars and had great knowledge. Once I knew the car that I wanted, he was great in getting the deal set up. The manager, Mike Yousif made the purchase process very easy without the annoying going back and forth to "check with my manager." I was so impressed that i putchased the car that day. I am very happy with my purchase experience. The product specialist, Johnny Pham was amazing! His knowledge of the car was incredible. He did a great job teaching me real world uses of the complicated car. I was somewhat scared of the car as I had to take my eyes off the road constantly to make adjustments. Johnny showed me how to use the built in systems to easily make the changes. I am so glad that I went back to do the training! More