Mercedes-Benz of Sudbury

Polite and friendly Went there to test drive a new car and my salesperson was a very polite and professional girl called Saena Nikolas. Very patient and sweet she never p Went there to test drive a new car and my salesperson was a very polite and professional girl called Saena Nikolas. Very patient and sweet she never pressure me and she did everything to help me with my credit issues. I will recommend this dealership and Saena to all my friends. Customer here get treated all gold. More

Great Deal with help of Great Salesman, Charles Scrymgeour! Initially I went to Mercedes-Benz of Natick to lease an A-Series, Charles Scrymgeour knowledge of the car and what I really needed. He helped me to go Initially I went to Mercedes-Benz of Natick to lease an A-Series, Charles Scrymgeour knowledge of the car and what I really needed. He helped me to go over other series and he found the best car matches with my need and budget (C300-Y2019!) ...Unbelievable...Greatest car with Greatest price! Charles Scrymgeour is the main reason I had such an amazing experience and deal with Mercedes-Benz Of Natick. I highly recommend this place but more recommend asking for Charles. He really takes care of his customers in every single detail and aspect! So Professional More

Excellent Service Experience Smooth, clean and fast. Other dealerships have to lean from them. No one wants to have issues with getting their car serviced and with this team you n Smooth, clean and fast. Other dealerships have to lean from them. No one wants to have issues with getting their car serviced and with this team you never do. More

Engine warning light Engine amber light was dash warning. Everyone was competent & polite. This includes Brian & the personnel process the car loan. There aren’t too Engine amber light was dash warning. Everyone was competent & polite. This includes Brian & the personnel process the car loan. There aren’t too many things more to say except Charles in sales is back & he was wonderful to work with. More

Great overall experience Saena helped us buy our dream car. She quickly responded to our questions over the phone when we first found the car and worked with us throughout the Saena helped us buy our dream car. She quickly responded to our questions over the phone when we first found the car and worked with us throughout the entire process. She was also very knowledgeable about the car and provided a detailed car history. I highly recommended working with Saena if your looking to buy a car from Mercedes Natick More

Felt like I was at home From the minute you walk in to the minute you drive out, they make you feel like you are at home and never pressured to do anything you’re not comfor From the minute you walk in to the minute you drive out, they make you feel like you are at home and never pressured to do anything you’re not comfortable with. Jose was the best of any dealer but I’ve dealt with in the past. Be a 55-year-old I have seen my share of car dealerships. Some good some bad. Mercedes-Benz of Natick far exceeds on the spectrum of good, it is exceptional! Thank you for a great experience !!!! More

I HIGHLY recommend this dealership! We had an amazing experience at this Mercedes, and everyone was super nice and helpful. We worked with Saena, who is fantastic. She went above and bey We had an amazing experience at this Mercedes, and everyone was super nice and helpful. We worked with Saena, who is fantastic. She went above and beyond for us and helped me get my dream car. Thank you all so much!!! More

Amazing experience at Mercedes of Natick! If you're in the market for a Mercedes, I highly suggest you stop by Mercedes of Natick and ask for Charles Scrymgeour. Charles was a pleasure to deal If you're in the market for a Mercedes, I highly suggest you stop by Mercedes of Natick and ask for Charles Scrymgeour. Charles was a pleasure to deal with and is extremely knowledgeable from start to finish. I can honestly say in all my years of buying cars, he's at the top! Fahad the General Manager runs a fantastic operation there and it shows throughout the buidling from everyone in sales (Charles), to service (Suzanne) and finance (Tim/Jamie). I couldn't be more happier there with my experience buying a new car! More

Super friendly and customer focused service My recent purchase of a Mercedes from the Mercedes - Benz Natick went very smoothly despite of me changing my my mind as to the color and features of My recent purchase of a Mercedes from the Mercedes - Benz Natick went very smoothly despite of me changing my my mind as to the color and features of the selected car. Vito Argote and Danny Kabout made sure that I found best fit and Jamie McCracken took time to explain to me details of future maintenance. More

Great customer service! Francisco was very helpful! Tried very hard to make my lease experience to be a positive one ! I will definitely come back for my next lease. Francisco was very helpful! Tried very hard to make my lease experience to be a positive one ! I will definitely come back for my next lease. More