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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
May 23, 2024
Knowledgeable and patient, an excellent combination to go through all the technical know-how I needed through all the technical know-how I needed More
by Heidi
May 21, 2024
Excellent service. Good customer support,kept me informed of the process. Will continue to do business there. Good customer support,kept me informed of the process. Will continue to do business there. More
by Frank
Employees Worked With
May 21, 2024
Very responsive and helpful . Went out of his way to get the job done while I waited Went out of his way to get the job done while I waited More
by hsandhu7434
Employees Worked With
May 20, 2024
The Service Department at Mercedes Benz of Natick is very friendly and very efficient. Their personnel does everything they can to make sure the customer is understood and provided with appropriate service. friendly and very efficient. Their personnel does everything they can to make sure the customer is understood and provided with appropriate service. My experience with Dan Kristoff was exceptional as he made sure my car’s work order was completed as speedily as possible. It Is nice to know that this dealership treats customers with such respect. More
by mpdeacutis
Employees Worked With
Dan Kristoff
May 20, 2024
Have used them for four successive cars over the decades. . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years the . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years they step up to make it right More
by Rghendrie
Employees Worked With
May 20, 2024
So grateful that Sarah scheduled an appointment with Johnny. He was amazing and showed me a million things I did not appreciate about my vehicle Johnny. He was amazing and showed me a million things I did not appreciate about my vehicle More
by JH
Employees Worked With
Other Employees :
Dan Kristoff, Nick Scherer, Sara Prince
May 18, 2024
Jonny is extremely knowledgeable and very patient as he helped us undertand the all the details of our new car. I highly recommend asking for him if you have any questions related to your car. He spent a l helped us undertand the all the details of our new car. I highly recommend asking for him if you have any questions related to your car. He spent a lot of time with us and even ave us his number if we have questions in the future. A top notch employee! More
by eamichaeli
May 18, 2024
I had a wonderful experience with Jonny, he was extremely helpful and very knowledgeable and cool to work with. I recommend Jonny to every Mercedes-Benz owner! helpful and very knowledgeable and cool to work with. I recommend Jonny to every Mercedes-Benz owner! More
by Dhuard
Employees Worked With
May 17, 2024
I really like show me the video what I need to repair. and no problem to pick up my car. and no problem to pick up my car. More
by Chongmcho
Employees Worked With
May 15, 2024
They provide an excellent service. They solved a problem with my car that the other dealer still needs to. I will come back to this dealer. They solved a problem with my car that the other dealer still needs to. I will come back to this dealer. More
by eduardo_nillni
Employees Worked With
Luis Aguasvivas
