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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

November 08, 2023

Although they were extremely busy and short staffed they were able to deliver my car the same day. They communicated with me well so I knew what to expect More

by deanna.szeto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeison
Nov 09, 2023 -

Mercedes-Benz of Sudbury responded

Hi Deanna! We're glad to know that despite being busy and short-staffed, our team at Mercedes-Benz of Natick was able to deliver your car on the same day. Thanks for highlighting our communication efforts!

November 06, 2023

Sales person was great, attentive and knowledgeable! But the “finance manager” was terrible, made several mistakes that I have to fix, he changed one of my loans and overcharged my credit card. More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kolls Oloko, Andrew Gourgue
Nov 08, 2023 -

Mercedes-Benz of Sudbury responded

JD, We're glad to know you had a positive experience with our sales team but sorry to learn about the issues encountered in finance. We certainly don't want any mistakes causing inconvenience for our customers. Please reach out so we can address this matter directly and ensure everything is corrected promptly. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

November 06, 2023

Who else would spend 2 hours making sure you are completely happy with your car and then schedule a follow up with you in case you have questions. Johnny did an great job. We are in the luxury indu More

by katya.portnaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Nov 06, 2023 -

Mercedes-Benz of Sudbury responded

Hi Katya! We're so glad to know that you had a wonderful experience with us at Mercedes-Benz of Natick! It's our pleasure to ensure your complete satisfaction. We appreciate the kind words and look forward to serving any future needs you may have.

November 05, 2023

Great experience working with Howard Rosenberg in picking out my new vehicle, my dream Jeep! Highly recommend! More

by Bbailey25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel De Moraes Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Mercedes-Benz of Sudbury responded

We're so glad to know that you had a great experience working with Howard at Mercedes-Benz of Natick! Enjoy your new dream Jeep and thank you for the recommendation.

November 04, 2023

I purchased a preowned Audi from this dealership and had a wonderful experience from start to finish. Chris Leigh was my salesperson and he made what can often be a stressful situation easy. I never felt pr More

by KMJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that your car-buying experience with us at Mercedes-Benz of Natick was a positive one! It's great to learn that Chris made the process stress-free and continued his excellent service even after delivery. We appreciate you choosing us for your purchase, enjoy it!

November 04, 2023

Jonny and Howard were very helpful and well informed. Both maintained a positive and , professional attitude which greatly helped the experience. More

by kenisaacs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

kenisaacs1 responded

Thanks

Nov 06, 2023 -

Mercedes-Benz of Sudbury responded

We're happy to hear Jonny & Howard provided you with an excellent experience! Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

November 04, 2023

Jonny and drew was very helpful. Drew make the sale go smoothly and Jonny was fantastic with his knowledge helping us to learn about our car. Thank you More

by Luxurynailbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Ng, Andrew Gourgue
Nov 06, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know that Jonny and Drew were able to assist you effectively at Mercedes-Benz of Natick. Their knowledge is indeed invaluable in helping customers like yourself! Thanks for the positive feedback, we appreciate it!

November 03, 2023

I was fortunate person to meet with an outstanding salesman like Brian who helped me to get the car I want in a very short time More

by Aymanmoawad1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Brian Trebicka
Nov 03, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that Brian was able to assist you in finding the perfect car at Mercedes-Benz of Natick. We appreciate your feedback and hope you enjoy every ride with your vehicle!

November 03, 2023

Amazing experience! ! Thanks dear Saena, Yatin, Jonny and Team at Natick for making the whole process a beautiful one for us. Jonny was thorough, helpful, enthusiastic, c More

by vaidehi.navin
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Raymond Ng
Nov 03, 2023 -

Mercedes-Benz of Sudbury responded

Vaidehi, we're so glad to know that Saena, Yatin, and Jonny made your experience at Mercedes-Benz of Natick a memorable one. We appreciate you taking the time to share this feedback! Enjoy your new car!

November 03, 2023

Jonny and Brian were terrific! They were very helpful in every step of my car buying experience! More

by andrewm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Trebicka
Nov 06, 2023 -

Mercedes-Benz of Sudbury responded

Andrew, thank you for trusting the Mercedes-Benz of Natick team with your purchase! We're happy to hear Jonny & Brian were helpful throughout the process and we hope you won't hesitate to reach out if there's anything else we can do for you!

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