Back

Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,950 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Boston Post Road Rte. 20

Sudbury, MA

01776

Directions

By Type

Showing 2,950 reviews

November 17, 2023

Nick , the advisor , was very nice and introduced me to Jonny. I didn't have an appointment. Jonny gave me a vip service and addressed all my questions and resolved all the my problems. Jonny is amazing More

by Mike A
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Mercedes-Benz of Sudbury responded

Mike, it's great to know that Nick and Jonny provided you with such a positive experience at Mercedes-Benz of Natick. We're here for any future needs or questions!

November 17, 2023

Came and purchased my first Mercedes with Jay Tang. Jay was very accommodating and positive with each interaction. Kolls was my finance guy he was good, very friendly, he was very informative and offer More

by abrokwayaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Nov 20, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that our team at Mercedes-Benz of Natick made your car-buying experience a great one! It's fantastic to hear about the positive interactions you had with Jay, Kolls, and Jonny. We appreciate your feedback and hope you enjoy the ride in your new Mercedes!

November 16, 2023

Brian is the best! Friendly, caring, knowledgeable. You’re lucky to have him on the service team representing your dealership More

by cathydawe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Mercedes-Benz of Sudbury responded

Cathy, we couldn't agree more - Brian is a valuable part of our service team at Mercedes-Benz of Natick. We're glad to know he provided you with such excellent care! Thank you for trusting us with your vehicle!

November 14, 2023

What a great experience in working with Howard and Jonny. Having Jonny as our concierge made complete difference. He took time to shows us many details of the amazing car we got. It made me feel confident th More

by Keise Ferreira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Mercedes-Benz of Sudbury responded

Keise, it's fantastic to know that Howard and Jonny made your experience at Mercedes-Benz of Natick a memorable one. We're glad you felt confident with your purchase! Thanks for recommending us - we appreciate the support!

November 13, 2023

Loaner car is great. Adviser is very friendly. Car is clean and they did a good job More

by Tony
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 14, 2023 -

Mercedes-Benz of Sudbury responded

Tony, we're delighted we could deliver an excellent experience! - Mercedes-Benz of Natick Team

November 13, 2023

Great service / friendly/ courteous Appointment kept on time delivered back washed and cleaned 👍 will be using their services again More

by skipj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Kong
Nov 14, 2023 -

Mercedes-Benz of Sudbury responded

We're glad to know you had a great experience with us at Mercedes-Benz of Natick! It's wonderful that our team was able to deliver your vehicle back clean and on time. We look forward to seeing you again for future services!

November 13, 2023

Have owned two Mercedes in a row and used this dealership and Fred for this entire time.. service has always been excellent and the very rare cases when something is wrong (last case was several years ago) t More

by Rghendrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that you've had consistently excellent service with us at Mercedes-Benz of Natick, and we appreciate your recommendation! We'll make sure Fred gets the recognition he deserves. Thanks for staying with us over the years!

November 12, 2023

Great dealer for both sales and service. I bought my car here and also have had it serviced for the last 5 years. Professional, courteous and excellent staff. More

by Jennbriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tsamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Abdul Khalid
Nov 14, 2023 -

Mercedes-Benz of Sudbury responded

Hi Jennbriere! We're so glad to know that you've had a positive experience with both our sales and service departments at Mercedes-Benz of Natick. Thanks for your continued support over the years!

November 10, 2023

Howard and Jonny have been wonderful to work with. It’s been a great experience. More

by Eeguan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mercedes-Benz of Sudbury responded

We're happy to hear this wonderful feedback and can't wait to share it with Howard & Jonny! Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

November 09, 2023

Jonny and Saena are a great dedicated team. They are very thorough, clear and detailed. With their expertise, customer service, and dedication. Very pleased to have them as my representative in More

by xuxin9508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Nov 10, 2023 -

Mercedes-Benz of Sudbury responded

It's fantastic to know that Jonny and Saena provided you with such thorough and clear service at Mercedes-Benz of Natick. We're glad they could assist in your first Mercedes purchase! Don't hesitate to reach out if you need anything else.

...
50
...