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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,936 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,936 reviews

October 12, 2023

Jonny was amazing to work with. He was so thorough at showing me all my car could do. His attention to detail was great and earning all the things my new car do makes me excited. More

by Lkzinner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Andrew Gourgue
Oct 12, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that Jonny was able to provide you with an informative and exciting experience at Mercedes-Benz of Natick. Enjoy all the features your new car has to offer!

October 12, 2023

When it came to selecting just the right vehicle with the features and capabilities I sought, Charles Scrymgeour ably assisted me in identifying the best choice for me. And after my purchase, Jonny Pham — w More

by Tim Garrison
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Mercedes-Benz of Sudbury responded

Tim, it's great to know that Charles and Jonny were able to assist you in finding the perfect Mercedes-Benz for your needs. We're glad they could make your first experience with us at Mercedes-Benz of Natick a memorable one! Enjoy driving around in your new vehicle.

October 10, 2023

Great experience with the dealership as a hole. Everyone is very friendly, professional and competent. They were able to order the exact car that I was looking for. Howard Rosenberg was instrumen More

by Donna's Mercedes Benz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Mercedes-Benz of Sudbury responded

Hi Donna! Congratulations! We're delighted to know that Howard and Jonny were able to assist you in finding the perfect Mercedes-Benz for your needs at our Mercedes-Benz of Natick dealership. We appreciate your feedback about their professionalism and knowledge. Enjoy every mile with your new car!

October 10, 2023

Today I had an excellent in depth demonstration of the working of my mercedes now I feel comfortable and prepared to understand most of the technology he reviewed with me thank you for your demonstration More

by C.HARRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sharer, Kolls Oloko
Oct 10, 2023 -

Mercedes-Benz of Sudbury responded

C., we're delighted to know you had an excellent demonstration of your Mercedes' features at our Natick location. It's great that you feel comfortable with the technology now! Thanks for sharing your experience and rating us a perfect 10!

October 10, 2023

Mercedes Benz of Natick was a fantastic dealership to work with! Everyone was so professional, kind, and well organized! I recently had the pleasure of working with Howard when purchasing my new car, and More

by jillianraesparks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Oct 10, 2023 -

Mercedes-Benz of Sudbury responded

We're delighted to know that you had a fantastic experience with us at Mercedes-Benz of Natick! It's great to see Howard was able to assist in finding the perfect car for your needs. We appreciate your recommendation and look forward to serving any future needs. Safe travels in your new vehicle!

October 09, 2023

Great experience for my first service at this dealership. Polite, friendly, efficient. Wish they had decaf coffee in the waiting area though! More

by janeekelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 10, 2023 -

Mercedes-Benz of Sudbury responded

Hey Jane, thank you for the positive review! We're happy to know your first service experience with our team at Mercedes-Benz of Natick was a positive one! We appreciate the feedback and see you again! Have a great ride!

October 09, 2023

I’d highly recommend Jonny and Saena. The two of them were very helpful throughout the process. More

by Codygoncalves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Oct 10, 2023 -

Mercedes-Benz of Sudbury responded

Hey Cody, we appreciate your positive feedback and recommendation to Jonny and Saena at Mercedes-Benz of Natick! We hope to serve you again in the future. Safe travels!

October 08, 2023

Every point of contact with personnel at the dealership, from the initial text to the service rep for the inspection sticker was excellent. Steve Boston was, in particular, was great to work with. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Mercedes-Benz of Sudbury responded

Hi Dave! We're glad to know that you had a great experience with Steve and the rest of our team at Mercedes-Benz of Natick. Thanks for sharing your feedback! We'll see you next time!

October 08, 2023

Jonny was terrific! My Mercedes has so many wonderful features and Jonny was thorough and sure to address each with precision. His patience and expert knowledge in cell More

by Gail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko, Brian Trebicka
Oct 09, 2023 -

Mercedes-Benz of Sudbury responded

Hey Gail, thank you for the positive review! We're delighted to know that Jonny was able to assist you with all the features of your new Mercedes. We appreciate your recommendation and see you again! Enjoy your new ride!

October 07, 2023

Jonny and Saena are amazing go see this for any Mercedes needs and Jonny is a great instructor for my new beautiful Mercedes. excellent service, hard worker, friendly and reliable. More

by AmyWang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Oct 09, 2023 -

Mercedes-Benz of Sudbury responded

Amy, we're delighted to know that Jonny and Saena were able to assist you during your recent visit here at Mercedes-Benz of Natick. Enjoy your new ride!

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