Mercedes-Benz of Sudbury

Dealership is very professional; Stephen Boston is an excellent salesperson - very helpful, always listens; very knowledgeable; very dependable; most accommodating; introduction to use of new vehicle by excellent salesperson - very helpful, always listens; very knowledgeable; very dependable; most accommodating; introduction to use of new vehicle by Jonny Pham was incredible More

I recently bought my first car from Mercedes Benz of Natick. Brian was SO helpful and was able to make everything workout perfectly from start to finish. I test drove the car on a Wednesday & had the ca Natick. Brian was SO helpful and was able to make everything workout perfectly from start to finish. I test drove the car on a Wednesday & had the car in my possession only 2 days later. The entire team there is so friendly and I will definitely be using them for my next purchase. I’ll be sending Brian all of my friends and family who are considering buying a Mercedes. More

I was astonishingly impressed by the team that helped me lease my first mercedes benz. I begin with Sonya Mineau who texted me for the past couple of months keeping me up to date on the availability of the lease my first mercedes benz. I begin with Sonya Mineau who texted me for the past couple of months keeping me up to date on the availability of the 2023 GLC300. Her calls and texts were upbeat and I never felt pressured. I came in after Sonya let me know they were available and I met Vito Argote who took me on two test drives that I wanted to go on and explained very well the differences between the two models (22 GLB and 23 GLC). I met the sales manager Danny Kaboub who also was pleasant to work with to get into a leasing deal that made sense for me. I left and promised to come back over the weekend. There were no pressure calls. Sonya texted me on Saturday asking if I still intended on coming in and I did on the Sunday. I told Danny and Vito exactly the kind of deal I was looking for and we agreed within an hour. I met with the finance manager Yatin Kamble who explained all the options in detail and was very kind and patient. Finally but not least, I met with Jonny Pham for two hours when I came to pick the car up. He was very thorough, from helping setup a new transponder to explaining all the options within my car. It was a relief and pleasure to not have to go home and read a sizable manual. He also setup a follow on appointment for any more questions and to go into detail on some options. Mercedes Benz of Natick should be proud to employ some a well working team! I recommend this group for a great experience buying a mercedes benz! More

Sales very good everthing else not 100% first time buyer,very happy whit my new car buyer,very happy whit my new car More

I was wowed by my experience buying a new Mercedes! From my knowledgeable and gracious salesman Franco to the exceptional orientation to all of the features of my car by Jonny Pham. Jonny patiently int From my knowledgeable and gracious salesman Franco to the exceptional orientation to all of the features of my car by Jonny Pham. Jonny patiently introduced me to the incredibly powerful features of my car and gave me the confidence to fully enjoy my amazing new vehicle. I have had an incredibly positive and powerful experience! Thank you! Thank you also to Danny the Service Mgr and the entire team at MB of Natick - you are an awesome team! I highly recommend MB of Natick! More

Jonny, Howard, Yatin are world class gentleman, very professional, kind, and extremely knowledgeable in my purchase experience here at Mercedes of Natick professional, kind, and extremely knowledgeable in my purchase experience here at Mercedes of Natick More

I came in today originally purchased my Mercedes In Burlington but Jonny Pham was able to assist me in teaching me my new Mercedes and all of the many wonderful functions that I didn’t know existed and Burlington but Jonny Pham was able to assist me in teaching me my new Mercedes and all of the many wonderful functions that I didn’t know existed and was able to answer all of my questions. Very professional and pleasant experience and I will still continue to do my service work here in Natick! More

Franco was helpful, informative, and very polite and respectful in helping me with my new purchase of C class, Ms Ersa was the one who contacted and sent me information regarding the car I was looking f respectful in helping me with my new purchase of C class, Ms Ersa was the one who contacted and sent me information regarding the car I was looking for. She was able to assist and answer all of my online shopping questions. Jonny the Product expert was very knowledgeable and polite and professional in helping me learn my new C300 in a hour of his time More

Charles, Thank you again for all the kind and support as usual! your consultant as always appreciated and considered; your suggestions were so helpful in making my decisions. Overall, I enjoyed working as usual! your consultant as always appreciated and considered; your suggestions were so helpful in making my decisions. Overall, I enjoyed working with that team and would certainly highly recommend others to work with Charles if you are thinking about purchasing a Mercedes, Thanks Charles again for all the help. More

Clean and well presented, very attentive and knowledgeable staff. Overall very pleasant experience and would recommend knowledgeable staff. Overall very pleasant experience and would recommend More