Mercedes-Benz of Sudbury

Excellent service, in and out within the time discussed. Everyone was efficient and helpful. Would heartily recommend. Everyone was efficient and helpful. Would heartily recommend. More

Jonny was very knowledgeable. Chau helped me pick out my dream car and connected me to Jonny to set up my Mercedes connect app! Such a great experience. Kolls the finance guy als Chau helped me pick out my dream car and connected me to Jonny to set up my Mercedes connect app! Such a great experience. Kolls the finance guy also helped me get the best rate in this economy and answered all my questions and concerns :) great team! Thank you! More

I came and stop by I connected with Johnny he helped me set up my Mercedes me connected service and he helped me learn many cool functions in the car set up my Mercedes me connected service and he helped me learn many cool functions in the car More

The service went smoothly. Picking up the car was fine, but I was not greeted and Louis did not address me when he saw me at the register. I had a question and the cashier Picking up the car was fine, but I was not greeted and Louis did not address me when he saw me at the register. I had a question and the cashier told me all I needed to know was on the slip & if I need more info I could speak to the rep., Brian, In a dismissive manner. I said no need! The valet was very pleasant. More

Amazing experience! ! Chau helped me pick my car and was very patient and helpful! Made the experience very smooth! Whole team was amazing and I had a great experience ! ! Chau helped me pick my car and was very patient and helpful! Made the experience very smooth! Whole team was amazing and I had a great experience ! More

I found my vehicle experience was very pleasant I had began online and was assisted by Ms Ersa she was helpful and informative. Vito was great helpful, patient very responsive Kolls was professio began online and was assisted by Ms Ersa she was helpful and informative. Vito was great helpful, patient very responsive Kolls was professional and helpful and was able to explain the finance process very smooth. Jonny was very helpful and friendly and was able to educate me and my husband my new car functions Viktoria was friendly was able to greet and direct me to the right person and answered any questions I had. More

The service professionals at Mercedes Benz of Natick were friendly, knowledgeable and efficient. They did a good job keeping me well informed of the progress. friendly, knowledgeable and efficient. They did a good job keeping me well informed of the progress. More

Mercedes Benz on Natick continues to deliver super service and Fred leads the pack in knowledge, details and overall service attention. service and Fred leads the pack in knowledge, details and overall service attention. More

I used Mercedes of Natick for my car because my wife works very close to it so it was convenient for me.I met the service rep Luis who was very attentive to my situation my car was hit while I was stopp works very close to it so it was convenient for me.I met the service rep Luis who was very attentive to my situation my car was hit while I was stopped at a Red light.He explained what they discovered that was wrong underneath.He also let me see what was wrong on the lift.Overall a excellent dealership from a friendly receptionist and excellent service department also I got to meet the technician who assessed the vehicle and even went for a ride with me to explain the issues.He was very knowledgeable and you could tell he actually cared to take the time to help me.I don’t remember his name but will call the service manager to thank him tomorrow.Please thank Luis again for the help I really appreciate good service and being in the service industry for 30 years I know when I get it.Again thanks More

Steve, Kolle, Sonnya, Ersa, Sharon, Jonny, and Rafic were helping me to get my new Mercedes. Thank you for their time with kindness! Thank you so much! helping me to get my new Mercedes. Thank you for their time with kindness! Thank you so much! More