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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
April 09, 2023
This is a very professional dealership. The team was pleasant, informative and provided value not experienced at other dealerships. The team was pleasant, informative and provided value not experienced at other dealerships. More
by kcs3693
Employees Worked With
Other Employees :
Kolls Oloko, Niko Kotsiopoulos
April 07, 2023
Excellent experience. Very professional. Howard had just the right approach. And the car is outstanding! Very professional. Howard had just the right approach. And the car is outstanding! More
by Jon
Employees Worked With
April 07, 2023
Thanks in large part to our salesperson, Vito, and educator Jonny, our car shopping was a fun adventure with a good outcome. Vito managed to hang on to our custom order through Covid-related productio educator Jonny, our car shopping was a fun adventure with a good outcome. Vito managed to hang on to our custom order through Covid-related production delays, model year skips, microprocessor issues, etc. Jonny was excellent at setting us up with the MB app and training us on all of the controls, set up of the electronics, overall user experience, and personal preferences. More
by S
April 05, 2023
I had a very good experience, Vitor was always very kind and patient with us! thank you very much .. and patient with us! thank you very much .. More
by kelen
Employees Worked With
April 04, 2023
My entire experience at Herb Chanbers Mercedes of Natick was outstanding. Charles was fantastic and extremely knowledgeable on all things Mercedes and AMG! Jonny reviewed in depth every feature of my new c was outstanding. Charles was fantastic and extremely knowledgeable on all things Mercedes and AMG! Jonny reviewed in depth every feature of my new car. He took the time to show me how EVERYTHING worked which would have been completely overwhelming on my own. Kolls was great to work with in the finance department and Sharon at the front desk was extremely friendly and helpful. Last but not least Sonya was instrumental in getting me information and a prompt appointment once I decided to head to the dealership. Thank you all for a wonderful car buying experience! More
by sjonesjr
Employees Worked With
Other Employees :
Kolls Oloko, Sonya Mineau
April 03, 2023
I couldn't be happier with the purchase of my wife's new car, Howard went above and beyond to make sure I got a fair deal. car, Howard went above and beyond to make sure I got a fair deal. More
by Steven Lam
April 03, 2023
Jonny and Howard were wonderful to work with. This is our second time working with Howard. Jonny was so informative and helpful. I was very impressed with his knowledge and enthusiasm. An all aro This is our second time working with Howard. Jonny was so informative and helpful. I was very impressed with his knowledge and enthusiasm. An all around excellent experience! More
by kbloranger
April 02, 2023
Steve Boston was very professional, knowledgeable and helpful throughout the whole buying process. We have bought 3 cars from this dealer and keep coming back to it because the service, and support is st helpful throughout the whole buying process. We have bought 3 cars from this dealer and keep coming back to it because the service, and support is stellar. More
by Daniela
April 02, 2023
Wonderful place that got me my dream car! Excellent customer service, car selection, and kind staff! Excellent customer service, car selection, and kind staff! More
by Kaeleyjo
