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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
April 01, 2023
Dakota is very professional through the whole purchase. Jonny Pham is very knowledge and patient. Jonny Pham is very knowledge and patient. More
by Tony C
April 01, 2023
Excellent service, friendly people. Vito is fantastic and very attentive to detail. He helped us find the best car for us. Thank you! Vito is fantastic and very attentive to detail. He helped us find the best car for us. Thank you! More
by Edma
Employees Worked With
April 01, 2023
Positive experience at Natick Mercedes ,Jonny was most helpful and very knowledgeable in app / tech. helpful and very knowledgeable in app / tech. More
by Simsax1217
March 31, 2023
Steve Boston was very helpful answering questions and very persistent following up with me which helped to seal the deal. very persistent following up with me which helped to seal the deal. More
by flyingcreek
March 31, 2023
Another amazing experience at MB Natick! Scott Masterson my Service Advisor was awesome! The Service Dept is highly-competent and a joy to work with! Scott Masterson my Service Advisor was awesome! The Service Dept is highly-competent and a joy to work with! More
by Graham
Employees Worked With
Scott Masterson
March 31, 2023
This is the Best Mercedes Dealer west of Boston…. Fred Ramsey Jr has always bent over backwards to provide the best service on my G550’s over the last 15 years!! Stephen Boston is an old school sale Fred Ramsey Jr has always bent over backwards to provide the best service on my G550’s over the last 15 years!! Stephen Boston is an old school salesman that gets it!! More
by Bob
March 30, 2023
Jonny Pham was very nice helpful and very kind I missed my appointment and he followed up with me and he definitely knows his tips and tricks thanks for all the help my appointment and he followed up with me and he definitely knows his tips and tricks thanks for all the help More
by Diego
March 30, 2023
I had the pleasure of working with Charles buying a Toyota Matrix. Although it wasn't a Mercedes Charles was extremely helpful when looking at the car and going on the test drive with me. Charles even Toyota Matrix. Although it wasn't a Mercedes Charles was extremely helpful when looking at the car and going on the test drive with me. Charles even went above and beyond to drive and deliver the vehicle when I couldn't get to the dealership to pick up the vehicle off the lot! Extremely personable, reliable, and quick to answer any questions. I hope I get the opportunity to work with Charles in the future! More
by Nick V
