Mercedes-Benz of Sudbury

I recently had the pleasure of working with Charles and team to purchase a new GLS450 and I can honestly say that it was the best car-buying experience I've ever had. From start to finish, Charles was know team to purchase a new GLS450 and I can honestly say that it was the best car-buying experience I've ever had. From start to finish, Charles was knowledgeable, friendly, and professional, and he went above and beyond to make sure that I got exactly what I was looking for as I build the vehicle. One of the things that impressed me most about Charles was his attention to details and his knowledge of the product. He took the time to really listen to my needs and preferences, and he used that information to help me build the perfect vehicle. Thank you Charles, Jonny and Kolls. More

Jonny T Phan was amazing, so easy to work with, very pleasant, makes you feel welcome and as a friend of his own! Hands down best experience in a car dealership! pleasant, makes you feel welcome and as a friend of his own! Hands down best experience in a car dealership! More

Thanks very much to Howard and Jonny for their help and really understanding what costumer need really understanding what costumer need More

What a superb experience we had at Mercedes-Benz Natick overall and through the entire car buying process that ended with Jonny! Jonny specifically took time to explain the app and several features of our overall and through the entire car buying process that ended with Jonny! Jonny specifically took time to explain the app and several features of our car to give us a head start in fully utilizing our vehicle. He provided a grand finale to the whole process which made it extra special! More

Dealership is friendly and accessible with nice loaner vehicles, if notice is provided. Long time relationship, recommend. vehicles, if notice is provided. Long time relationship, recommend. More

Good customer service good welcome good lestening explain all the details and professional personal I recommend mes Freinds to come at this location Special Brian terbicka all the details and professional personal I recommend mes Freinds to come at this location Special Brian terbicka More

Scott Masterson has always been very available to answer my questions/concerns both on the telephone and in person. He is patient and prompt in returning phone messages. An excellent Service Account Repre my questions/concerns both on the telephone and in person. He is patient and prompt in returning phone messages. An excellent Service Account Representative for this dealership. More

Fast, accurate and excellent service. Excellent, Friendly people always ready to help. Very happy to bring my car. Excellent, Friendly people always ready to help. Very happy to bring my car. More

Rafic did a outstanding job helping me buy my new S class. I highly recommend working with this Gentleman class. I highly recommend working with this Gentleman More

There should be MORE than 5 stars for Charles Scrymgeour! This is our first Mercedes and he took his valuable time to share his knowledge and knowhow with us. He leaves no stones unturned and followed up wit This is our first Mercedes and he took his valuable time to share his knowledge and knowhow with us. He leaves no stones unturned and followed up with us several days after our purchase to check on us. Now, that's what we call attention to service. He went out of his way (even after a change of interior color) to take care of our needs. SUPERIOR agent and an even better human being:) With every good wish to him and his dedicated team : Danny Kaboub, Sharon Tyler, Yatin Kamble and whiz kid, Jonny Pham:) It's a DREAM TEAM Thank you for all of your efforts and attention to detail. Dennis & Maryellen Daly More