Mercedes-Benz of Sudbury

My husband and I have purchased many cars through Mercedes- Benz of Natick. This time we were lucky to have Charles as our salesperson. Charles is very knowledgeable about the product. He worked with Mercedes- Benz of Natick. This time we were lucky to have Charles as our salesperson. Charles is very knowledgeable about the product. He worked with us from start to finish from trading in our older car to buying a new 2023. We were very impressed by his professionalism and his attention to detail! More

I have been to this dealership for over 30 years and have bought all my cars from there. Charles Scrymgeour was wonderful help. So caring about the customer. He goes out of his way to be helpful. I am a Main bought all my cars from there. Charles Scrymgeour was wonderful help. So caring about the customer. He goes out of his way to be helpful. I am a Maine resident and Charles drove up on his own to meet me at the town hall where I paid my state excise tax. Then he helped me with the registration. He waited for 2 hours with me at the Registry of Motor Vehicles and then he put on my new plates before driving all the way back to Natick. He is most unusual because he goes to any and all lengths to assist his customers. Even after the sale he is ready and willing to do anything to help. I great asset to the dealership. We also enjoyed Johnny. He is a whiz and very patient with an older client like me. I am looking forward to my next tutorial! More

Came in for service and had a great experience. Luis and Adam were helpful and my car was completed in a timely manner and was cleaned perfectly. Also saw Vito, my salesperson, and he was pleasant Luis and Adam were helpful and my car was completed in a timely manner and was cleaned perfectly. Also saw Vito, my salesperson, and he was pleasant as always. Highly recommend! More

Overall experience was good from the beginning to end . Everyone has very good knowledge of the cars and gave detailed explanation about the process and it was smooth process Everyone has very good knowledge of the cars and gave detailed explanation about the process and it was smooth process More

Vito was excellent salesman he followed through, and was able to keep his promises, would definitely refer him to new clients. Danny was wonderful, and very considerate and helpful. Yatin was terrifi able to keep his promises, would definitely refer him to new clients. Danny was wonderful, and very considerate and helpful. Yatin was terrific, and explained everything very throughly he did job well and easy to work with. Jonny was excellent explained everything very thorough and me being computer illiterate he was excellent in teaching and understanding how to use the technology and mechanisms of the car. The lady receptionist Sharon and Farzah were very pleasant and welcoming. Everyone works as a greet team at the Natick location and would definitely refer and use them again! More

Buying a car from Herb Chambers Mercedes with Charles Scrymgeour was a great experience. It was truly an experience! The process was smooth and easy without any hassles. Charles was an AMAZING and Kind a Scrymgeour was a great experience. It was truly an experience! The process was smooth and easy without any hassles. Charles was an AMAZING and Kind agent. From the very beginning he made us feel very welcome to the Mercedes-Benz family!!! He was very knowledgeable and helped answer all of our questions. We felt confident in our purchase because of the assistance we received. What we appreciated the most about Charles was his genuine personal interest and sincere desire to make us, happy and satisfied!!! We would definitely recommend buying a vehicle from this dealer, and definitely ask for Charles. More

I am so pleased with the purchase of my new Mercedes. But at the same time I did not realize how involved owning and living with such a sophisticated vehicle could be. With the help of Jonny, I now feel But at the same time I did not realize how involved owning and living with such a sophisticated vehicle could be. With the help of Jonny, I now feel like my Mercedes is actually mine. I know the ins and outs of my vehicle. I had an AWESOME experience with Jonny!!! His knowledge, patience and simplicity is absolutely amazing!!! I definitely recommend the JONNY EXPERIENCE at Herb Chambers Mercedes-Benz More

Everyone at the dealership was vey helpful, informative and willing to spend time answering all of our questions. Niko was great to work with on the car order, Howard was very kind and helpful on site and and willing to spend time answering all of our questions. Niko was great to work with on the car order, Howard was very kind and helpful on site and Jonny was extremely informative, helpful and patient reviewing all of the many (many) features of our new vehicle. More

Mercedes Benz of Natick is at a good location, the waiting area is clean the agent is very helpful . waiting area is clean the agent is very helpful . More

they are perfect team, their service was excellent. Brain the person who sees me talked nicely to me Brain the person who sees me talked nicely to me More