Mercedes-Benz of Sudbury

Scott Masterson is a professional, efficient and effective. Scott always makes sure I understand what was done and answers my questions about my car - even days after the service is complete. He has effective. Scott always makes sure I understand what was done and answers my questions about my car - even days after the service is complete. He has been helping me with service challenges for the past 2 years so this is not a one off. More

Clean, professional, and courteous. I love this dealership and would not go anywhere else! The best! I love this dealership and would not go anywhere else! The best! More

John was very helpful and made me love my car more. He took his time to explain all what I needed to know about my car. He took his time to explain all what I needed to know about my car. More

He is wonderful going over all the function, explains all questions clearly and nicely. He is nice! questions clearly and nicely. He is nice! More

Give this man a RAISE! ! Jonny is so passionate and great at what he does. I love his strong work ethic and professionalism. He was taking his time teaching me step by step ! Jonny is so passionate and great at what he does. I love his strong work ethic and professionalism. He was taking his time teaching me step by step with all the patience and kindness. He is so talented and very knowledgeable which making me feel more comfortable and want to keep learning and adapt all the information I had learned to apply on my daily basis. Thank you again Jonny!! You’re rock. <3 Thanks to the Mercedes-Benz of Natick team for warm welcome. Thanks Vito for helping me and my wife got the car. I am glad to be part of Mercedes-Benz of Natick’s family. Thanks for everything. :D Best, Flynn More

Benz would not start dead battery. 4 Tripple A were unable to start it. Roadside and Natick Benz to the rescue and got it going. After visit to Natick Benz it is running like new. Th 4 Tripple A were unable to start it. Roadside and Natick Benz to the rescue and got it going. After visit to Natick Benz it is running like new. Thank you, Catherine O'Dea. More

Excellent dealership experience from my "availability" call to the "thank you" and firm handshake at delivery 24 hours later. I cannot recommend my salesman Rafic Trawi any more highly. Rafi was great t call to the "thank you" and firm handshake at delivery 24 hours later. I cannot recommend my salesman Rafic Trawi any more highly. Rafi was great to work with and he made my long trek past four other MB dealerships on the way to the Herb Chambers MB of Natick store worth the run. He was knowledgeable, personable as well as sincere and was truly a joy to deal with. Sales Manager Danny also made you feel appreciated for making the long trek to Natick and for doing business at their premier MB dealership. Thanks again Rafi, stay well and have a healthy, prosperous year. Tom Manning Yarmouth Port MA More

Fred R was my service rep and was extremely helpful. He had my loaner car ready when I arrived. The repair was completed on time, the whole experience was excellent! He had my loaner car ready when I arrived. The repair was completed on time, the whole experience was excellent! More

Jonny gave an in-depth and impressive tour of the tech loaded into my new C-Class. He had an answer for every question - almost before I’d asked it! Excellent knowledge of the product overall and great cu loaded into my new C-Class. He had an answer for every question - almost before I’d asked it! Excellent knowledge of the product overall and great customer service. More

Johnny is the best ever in what he does. he is very professional and very good.he is very clear with all the explanations .I am really impress with him.thank you Jonny. I thank Kolls Oloko fo he is very professional and very good.he is very clear with all the explanations .I am really impress with him.thank you Jonny. I thank Kolls Oloko for getting connected ith Jonny Prince Abu.. More