Mercedes-Benz of Temecula

1-A maintenance The service area was very busy and backed up and my service took two days.. I was kept updated always by Sam La Foca... I was given a nice brand new c The service area was very busy and backed up and my service took two days.. I was kept updated always by Sam La Foca... I was given a nice brand new car as a loaner… I was treated extremely well by all of the employees! Sam La Foca is amazing!! More

Better customer care than the Doctors office Jose Hernandez was great, service done on time, free ride home and back, car cleaned when picked up. No better customer service anywhere. Recommend wi Jose Hernandez was great, service done on time, free ride home and back, car cleaned when picked up. No better customer service anywhere. Recommend without reservation More

Service was Amazing Dropped my Sprinter RV in the morning, had a check engine light on, Reza promised to take care of it right away as we had a trip planned the next morn Dropped my Sprinter RV in the morning, had a check engine light on, Reza promised to take care of it right away as we had a trip planned the next morning, it took half a day to figure out what is wrong but once they new what the problem is they made a promise that I can come and pick it up late afternoon. Can’t thank them enough for the great service. More

Emergency Service while out of town Well I'm out of town on a trip my car started running rough and we noticed the Mercedes sign from the highway. We arrived very late in the afternoon Well I'm out of town on a trip my car started running rough and we noticed the Mercedes sign from the highway. We arrived very late in the afternoon and Josh Hernandez service consultant there understood our story and our urgency to get back home as I had just been traveling home from a surgery in California. They dropped everything and made my car priority and within a short. Of time I told us they figured out the strange problem that did not generate an error code or engine light message and they fixed it. I had a cracked spark plug and they diagnosed it without delay. Josh kept us posted as we were worried we would be stuck and he was very kind and help with Alternatives in case our car wasn't able to be repaired including offering loaner car. I can't thank Josh Hernandez enough for him going out of the way knowing that his service department was busy and full and prioritize our problem because we were traveling out of town. Thank You Josh. Great work.. More

Great service Car service was fantastic as was Manny’s service! Front desk was not so friendly at all but that is what get I guess! Thank you Car service was fantastic as was Manny’s service! Front desk was not so friendly at all but that is what get I guess! Thank you More

Awesome experience!!! Visited for warranty repair and ended up getting the 2020 GLE 350. Looking around, we were greeted by Aaron Fickle, who made us feel comfortable at th Visited for warranty repair and ended up getting the 2020 GLE 350. Looking around, we were greeted by Aaron Fickle, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there and ended up test driving GLE 350. I must say that this was my best car shopping experience ever. Aaron was very informative and he was answering every question and delivers an incredible service and gives a very pleasant experience. More

Love my new car Jordan you are the best. Thank you for helping me purchase my dream car. I love the sizzle not the steak!!! Thanks to Jackie too. Jordan you are the best. Thank you for helping me purchase my dream car. I love the sizzle not the steak!!! Thanks to Jackie too. More

Warranty Fix The vinyl portion of my rear bumper was separating slightly from the chrome. The service department took the bumper off and determined that it was fro The vinyl portion of my rear bumper was separating slightly from the chrome. The service department took the bumper off and determined that it was from natural causes and reinstalled it correctly. The repair was covered under warranty. More

Excellent service as always! It’s always a pleasure to visit MBZ of Temecula. The friendly staff always go above and beyond my expectations. Also, the dealership is always super It’s always a pleasure to visit MBZ of Temecula. The friendly staff always go above and beyond my expectations. Also, the dealership is always super clean. More

Great Service I had another great experience with the service department. The shuttle already left so they called an Uber for me and I was on my way home less than I had another great experience with the service department. The shuttle already left so they called an Uber for me and I was on my way home less than 5 minutes later. Manny my service advisor is great to work with. More