Mercedes-Benz of Union

Joseph P. was AMAZING! He is kind, patient and beyond professional. He is by far the best service advisor I’ve ever worked with! I’ve worked with countless ove was AMAZING! He is kind, patient and beyond professional. He is by far the best service advisor I’ve ever worked with! I’ve worked with countless over the past 9 years between my company’s vehicles and personal, and no one has ever given me the level of care and attention I did for a simple tire change on a newly purchased c43. If he’s the example of the caliber of people that are at Ray catena in Union, then you owe it to yourself to get your Mercedes serviced there, you won’t regret it. More

Jessica went above and beyond helping out our family! We asked a lot from her and she didn’t disappoint at all. She made the whole process simple and smooth! Couldn’t recommend a better salesperson! We asked a lot from her and she didn’t disappoint at all. She made the whole process simple and smooth! Couldn’t recommend a better salesperson! More

My husband and I purchased a GLS450 with Greg. His customer service was exceptional! We were buying out of state due to the low volume of vehicles in our area. He made the process very easy and hi His customer service was exceptional! We were buying out of state due to the low volume of vehicles in our area. He made the process very easy and his down to earth attitude and humor made this experience, exceptional! We will definitely purchase another car only from Greg in the future. More

This is my sixth lease with Ray Catena of Union. After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of th After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of the current C class model and I had actually purchased a car and was going to end my relationship with Mercedes and Ray Catena. However, the dealership was great at helping me to understand the shifts in production since Covid and truly honored my long time loyalty with the brand. Not only did I get a great deal, I got a beautiful ride. Im looking forward to smooth rides with this beauty. More

We received great service from start to finish. We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and she was great. Thank you Mercedes Benz of Union. Walter and Ella Joseph More

This service center is terrible. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. More

I recently bought a Mercedes with Jessica Cohen and the experience was absolutely incredible! From start to finish, Jessica went above and beyond—talk about customer service! She was knowledgeable, patient experience was absolutely incredible! From start to finish, Jessica went above and beyond—talk about customer service! She was knowledgeable, patient, and truly made the whole process smooth and enjoyable. I couldn’t have asked for a better person to work with. Thank you, Jessica, for making this such a great experience! More

Jessica was fantastic! !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Je !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Jessica More

They had our vehicle in their care for about 10 weeks, sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excel sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excellent had to clean up the mess. Took another 2 weeks but did the job to the T, not Union Ray Catena Service department. Embarrassment. More

Jessica and everyone we came in contact with was attentive and helpful. Purchasing a car at Ray Catena was a pleasant experience. attentive and helpful. Purchasing a car at Ray Catena was a pleasant experience. More