
Mercedes-Benz of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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This is my sixth lease with Ray Catena of Union. After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of th After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of the current C class model and I had actually purchased a car and was going to end my relationship with Mercedes and Ray Catena. However, the dealership was great at helping me to understand the shifts in production since Covid and truly honored my long time loyalty with the brand. Not only did I get a great deal, I got a beautiful ride. Im looking forward to smooth rides with this beauty. More
We received great service from start to finish. We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and she was great. Thank you Mercedes Benz of Union. Walter and Ella Joseph More
This service center is terrible. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. More
I recently bought a Mercedes with Jessica Cohen and the experience was absolutely incredible! From start to finish, Jessica went above and beyond—talk about customer service! She was knowledgeable, patient experience was absolutely incredible! From start to finish, Jessica went above and beyond—talk about customer service! She was knowledgeable, patient, and truly made the whole process smooth and enjoyable. I couldn’t have asked for a better person to work with. Thank you, Jessica, for making this such a great experience! More
Jessica was fantastic! !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Je !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Jessica More
They had our vehicle in their care for about 10 weeks, sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excel sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excellent had to clean up the mess. Took another 2 weeks but did the job to the T, not Union Ray Catena Service department. Embarrassment. More
Jessica and everyone we came in contact with was attentive and helpful. Purchasing a car at Ray Catena was a pleasant experience. attentive and helpful. Purchasing a car at Ray Catena was a pleasant experience. More
The experience was awesome. Jess was knowledgeable, accommodating, and a pleasure to do business with. The whole process was quick and easy and I would certainly buy from her ag Jess was knowledgeable, accommodating, and a pleasure to do business with. The whole process was quick and easy and I would certainly buy from her again. More
Great service. Jessica worked hard to get us what we wanted. Would recommend to others. Jessica worked hard to get us what we wanted. Would recommend to others. More