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Mercedes-Benz of Union
Union, NJ
861 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
October 09, 2025
Lovely experience. Large inventory to choose from; new and pre owned. We found Jessica to be professional, knowledgeable and courteous. Large inventory to choose from; new and pre owned. We found Jessica to be professional, knowledgeable and courteous. More
by johnseashells8
October 04, 2025
I had the pleasure of working with Jessica and can confidently say she is one of the most knowledgeable outstanding professionals. I would highly recommended her to anyone looking her a top tier sal confidently say she is one of the most knowledgeable outstanding professionals. I would highly recommended her to anyone looking her a top tier sales experience. More
by Donna924
Employees Worked With
September 16, 2025
Joseph P. was AMAZING! He is kind, patient and beyond professional. He is by far the best service advisor I’ve ever worked with! I’ve worked with countless ove was AMAZING! He is kind, patient and beyond professional. He is by far the best service advisor I’ve ever worked with! I’ve worked with countless over the past 9 years between my company’s vehicles and personal, and no one has ever given me the level of care and attention I did for a simple tire change on a newly purchased c43. If he’s the example of the caliber of people that are at Ray catena in Union, then you owe it to yourself to get your Mercedes serviced there, you won’t regret it. More
by nycnico
Employees Worked With
September 01, 2025
Jessica went above and beyond helping out our family! We asked a lot from her and she didn’t disappoint at all. She made the whole process simple and smooth! Couldn’t recommend a better salesperson! We asked a lot from her and she didn’t disappoint at all. She made the whole process simple and smooth! Couldn’t recommend a better salesperson! More
by Arhamatzada
Employees Worked With
September 01, 2025
My husband and I purchased a GLS450 with Greg. His customer service was exceptional! We were buying out of state due to the low volume of vehicles in our area. He made the process very easy and hi His customer service was exceptional! We were buying out of state due to the low volume of vehicles in our area. He made the process very easy and his down to earth attitude and humor made this experience, exceptional! We will definitely purchase another car only from Greg in the future. More
by Halaina Green
Employees Worked With
August 28, 2025
This is my sixth lease with Ray Catena of Union. After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of th After the experience with my last lease, I was ready to leave the brand. I was very disappointed with some of the challenges from the first run of the current C class model and I had actually purchased a car and was going to end my relationship with Mercedes and Ray Catena. However, the dealership was great at helping me to understand the shifts in production since Covid and truly honored my long time loyalty with the brand. Not only did I get a great deal, I got a beautiful ride. Im looking forward to smooth rides with this beauty. More
by tiareneemorris
August 19, 2025
We received great service from start to finish. We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and We’re so happy that Mercedes employs knowledgeable people who care about what they sell, which is quality vehicles. Jessica was our salesperson and she was great. Thank you Mercedes Benz of Union. Walter and Ella Joseph More
by mabelskid10
Employees Worked With
August 14, 2025
This service center is terrible. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. They tell you they check your car, but they really Dont. Joseph was my advisor and very rude and dismissive. More
by mcdm112
Employees Worked With
Joseph
August 05, 2025
Jessica was fantastic! !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Je !! Service, knowledge, experience with her at Ray Catena was A+++. I would highly recommend anyone in the market for a luxury vehicle to go through Jessica More
by malashley14
Employees Worked With
August 05, 2025
They had our vehicle in their care for about 10 weeks, sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excel sent it to body shop as per service rep, and was told by body shop they can not return car to us because nothing was fixed. Body shop which was excellent had to clean up the mess. Took another 2 weeks but did the job to the T, not Union Ray Catena Service department. Embarrassment. More
by januszces
Employees Worked With
Jillian Malloff, Jamie Rogers
