Mercedes-Benz of Union

I can not even begin to describe my frustration with this dealership, the service, and in fact the whole company. This is my first time buying a car; a brand new car and I am very unsatisfied with the brand dealership, the service, and in fact the whole company. This is my first time buying a car; a brand new car and I am very unsatisfied with the brand I have chosen. I have a GLC 300 2023, which I bought back on July 17, 2023. Right now, my car has 2,055 miles and I have been emailing, texting, and going back and forth to Mercedes of Union because my service engine light has been on for a little over a month. When I take it to the dealership they tell me that there is nothing wrong with my car. If there is nothing wrong with my car, why is there a case open? If there is nothing wrong with my car why is the light constantly going on? I did not buy a brand new car to have to deal with a service engine light issue that has no fix. With the service engine light being on this also causes my remote start to not work, which is one of the reasons why I bought this car. This is unacceptable for a luxury car brand. ;Put yourself in my shoes, would you be satisfied if you bought a brand new car and the service engine light is continuously on or would you like to be going back and forth to the dealership? Who's giving me back my time and gas I’ve been wasting for an unresolved issue. Or would you like it if, when you go to the dealership you get a disgustingly rude attitude for the ladies in the front desk when you have been nothing but patient and understanding. I want this problem resolved just as you would if you were in my exact situation. I do not want to drive a brand new car with any lights on. More

Brian Walsh was a huge help with purchasing my sprinter van. From email contact to text message and referrals for uplifting the van. There’s no doubt I’d buy another van from him. Super happy with my purch van. From email contact to text message and referrals for uplifting the van. There’s no doubt I’d buy another van from him. Super happy with my purchase. More

We recently bought a new car with Lenny at Mercedes of Union. It was a great experience. He was patient and very knowledgeable and helped guide us through the process. We knew what we were hoping for and Union. It was a great experience. He was patient and very knowledgeable and helped guide us through the process. We knew what we were hoping for and he was able to get us the car we wanted with the many options we were looking for . I would recommend working with Lenny to anyone who’s in the market for a new Mercedes. More

I've been a customer for may years. This experience exceeded all others, especially the effort of my salesman, Lenny Inserra who went the extra mile in locating my SL 43, shipping it to This experience exceeded all others, especially the effort of my salesman, Lenny Inserra who went the extra mile in locating my SL 43, shipping it to my home in Florida, and then overnighting the winter mats. Lenny was accessible throughout the entire experience. I'd highly recommend asking for Lenny Inserra when you visit the showroom. More

Lenny is the best . I met him through my father . And he took really good care of my family and making sure we have comfort in our transportation ! I met him through my father . And he took really good care of my family and making sure we have comfort in our transportation ! More

Thank you for the great experience. Communication and sevice were great, which also included a uber pick. The vehicle was cleaned and polished. I was impressed. Highly recommended! Communication and sevice were great, which also included a uber pick. The vehicle was cleaned and polished. I was impressed. Highly recommended! More

I was looking for a car and checked a few dealerships and Lenny Inserra from Ray Catena Mercedes-Benz made it the best experience. We built the car we liked and I was so happy with my purchase. From now on, Lenny Inserra from Ray Catena Mercedes-Benz made it the best experience. We built the car we liked and I was so happy with my purchase. From now on, I will shop at Ray Catena Mercedes-Benz. More

Searching for a convertible for a few months since the wife wanted white with red interior convertible. So, I wanted to take a moment to share my recent experience at Ray Catena, and specifically, my inte wife wanted white with red interior convertible. So, I wanted to take a moment to share my recent experience at Ray Catena, and specifically, my interaction with Anthony Aiello. From the moment we walked into the dealership, Anthony greeted us with such warmth and made us feel like family. His polite and friendly demeanor instantly put us at ease. We had the opportunity to test drive the car and Anthony patiently went over all the features, ensuring that we had a thorough understanding of everything. I must say, it was truly a no-brainer for us to seal the deal with Ray Catena, primarily because of the exceptional service Anthony provided. His knowledge and enthusiasm for the product were infectious, and it was evident that he genuinely cared about our satisfaction. I cannot recommend Anthony and Ray Catena highly enough. If you are in the market for a new car, I urge you to visit their dealership and ask for Anthony. You won't be disappointed! Thank you again for your time, and patience you showed us please. Not the first Mercedes and won’t be our last. Thanks Again Ray & Anthony!!!! More

Lenny is a very nice salesman. I would say he is the best salesman. He took care of everything I asked. I would say he is the best salesman. He took care of everything I asked. More

If you’re looking for a Mercedes Benz I recommend Ray catena Mercedes in union New Jersey. And look for the salesman Lenny . I picked him by reading the reviews of previous customers. Thanks Lenny! catena Mercedes in union New Jersey. And look for the salesman Lenny . I picked him by reading the reviews of previous customers. Thanks Lenny! More