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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,184 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,184 reviews

April 07, 2022

The facility was very clean and modern, easy access and everyone was helpful and polite More

by Jim Nagel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Jim. We appreciate your business and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 06, 2022

Great folks and great service. Liz really makes doing service very easy. Looking forward to our next visit More

by jcorey_tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Liz and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 05, 2022

Excellent experience everyone was awesome. Sam was a joy to work with and I would send anyone to him. More

by Tangie1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Apr 06, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your feedback with us. Sam and our are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 03, 2022

Liz my service rep was very helpful and my car was done in a hour More

by Karbalikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Liz had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 03, 2022

Trent was by far the best sales advisor I’ve dealt with! ! From the moment I arrived, until the moment I left he went above and beyond to exceed all my expectations. Wouldn’t have asked for a better first ti More

by Alisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadji Toure
Apr 04, 2022 -

Mercedes-Benz of the Woodlands responded

Alsiha, It's fantastic to hear that Trent and El provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 02, 2022

Mark Escobar is the best service advisor ever. I appreciate the efforts to ensure my service was properly performed (the first time, of course), the courtesy of the drivers, and the efficiency in More

by ssauragealtenloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 02, 2022

Sam was absolutely wonderful he made the experience of buying our car very easy and stress free! More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Apr 04, 2022 -

Mercedes-Benz of the Woodlands responded

Stacy, Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 01, 2022

Always satisfied top to bottom with these folks. Pricey, but that's what you get with a high-end German vehicle, and just the nature of the experience. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 01, 2022

Good service representatives like Mike Lange who takes his time to listen to your concerns More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 01, 2022

The team at MBOTW did an amazing job, quickly evaluating my car, beautifully detailing it and completing a closing process I always enjoy working with Manny and the MBOTW team. More

by Parky.laville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Hiotis
Apr 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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