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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,179 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,179 reviews

February 10, 2022

Mike Lang makes my visits so stream lined with the least stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. More

by Abulbish
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recognize any of the names but all people I came in contact with were very curtious
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

We are happy to hear you have received amazing service! We look forward to working with you again. see you soon!

February 10, 2022

Trent is a kind, and professional sales man. He helped me too much for buying a GLC Mercsdes for my wife. Appreciate Trent. More

by Amir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Excellent service, great people, and a superior waiting room experience. We really like and appreciate that the car gets washed and vacuumed after the service. More

by Schndav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate the review, Schndav. Thanks for taking the time. Have a wonderful day!

February 08, 2022

A great place to get service... They still understand Customer Service and show it to customers. Friendly personnel in all the service areas. Mike Lange makes it feel like visiting a friend when getti More

by Meld Travel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Meld, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to servicing you again.

February 08, 2022

Wow! First of all, a part was approved for my SUV that was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the foo More

by judycynor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi judycynor , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

February 07, 2022

Steven Davis in the service department was great. He was super helpful and addressed all my concerns promptly. Very pleasant to deal with. More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Glad to learn your experience was a positive one. We look forward to seeing and working with you again.

February 07, 2022

Trent is very professional salesman, he answered and explained all our questions in purchasing our new and first GLE 350 2022 model. I highly recommend him if you want to buy in woodland branch. More

by Gerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Great dealership. Mike in the service department is terrific. I will definitely be a repeat customer and would highly recommend Mercedes-Benz of the Woodlands. More

by peggybatson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
February 03, 2022

Service and repairs to our SUV thru the years have been great. Everyone that we have had help us has been exceptional. All employees have a professional, polite and can do personality. Liz is a great servi More

by Useless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

Donald Hutchins handled the job perfectly. He knows what he is doing getting it done. More

by mpiv66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
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