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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,192 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,192 reviews

July 30, 2021

Beautiful dealership. Great people working there. Showed me to the coffee area while I waited for my loaner. Loaner was very clean and they didn’t skip a beat with explanations and service with my car. More

by Grdalesandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience. We hope to see you again in the future!

July 30, 2021

I really love this dealership. I refuse to go elsewhere. They’ve been taking care of my car needs for a few years now. They’re all wonderful, and a big KUDOS to my maintenance advisory, Gaston Reyes. More

by Olivia W - RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your loyalty and we are happy to hear about your experiences with Gaston! We can't wait to see you again!

July 30, 2021

Excellent service and courteous knowledgeable staff from service department, especially Mike Lange, to the staff receiving your car. Beautiful waiting areas with healthy choices. Nice loaners if needed. More

by TMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience with Mike! We hope to see you again in the future!

July 30, 2021

Exceptional experience as always.Donald Hutchins in the Exceptional experience as always. Donald Hutchins in the service department is both professional and knowledgeable. Excellent communication through More

by jagathon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins, Manny Hiotis
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience with Donald! We can't wait to see you again in the future!

July 29, 2021

A dealership where an appointment means that the work starts shortly thereafter. Very comfortable and engaging waiting area. Very impressive that every employee that I came in contact with greeted me More

by j2jtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words for both our service and sales departments. We hope the dealership as a whole will continue living up to your expectations. We hope to see you again soon!

July 29, 2021

Exceptional experience with Gaston in Service. He took care of my car issue immediately and kept in contact with me throughout the process.Thank you for all you do! More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Gaston was able to provide you with exceptional service! We hope to see you again soon!

July 29, 2021

Great experience, they got me in and out in under 1 hour and 30 minutes. Explained the issue to me and a plan to correct the problem. More

by veggiesintheburbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience. We look forward to seeing you at your next appointment.

July 29, 2021

All the people in the service and shuttle department are great at what they do, especially Richard and Kathy. I actually enjoy seeing them! Thanks everyone! More

by sparrow.rita7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy , Noelia Salazar-Murphy
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Richard and Kathy! We hope to see you again in the future!

July 29, 2021

I'm new to this area, and this was the first time I went to this dealership. The service was very fast and proficient, and Liz, the advisor, was very helpful and knowledgeable ! I will definitely come back More

by Ilya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that your first experience with us went well! We are happy to hear that Liz was able to provide great service for your vehicle. We can't wait to see you again in the future!

July 29, 2021

Courteous and Quick service. Solved the issues they could and washed the car before returning it. Complimentary loaner is great feature to have. Good service overall. More

by User101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience. We hope to see you again in the future!

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