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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,843 Reviews

1,843 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 18, 2021

Friendly as need... was a good experience, I would look forward to go back again More

by zusi66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Juan was very knowledgeable and responsive. He quickly diagnosed my problem and had it repaired. I also appreciated the shuttle service More

by G.massie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan renteria
September 17, 2021

Great Service! and very professional service staff advisors! I waited at the dealership in the lounge area, and it was very comfortable with complimentary beverages and snacks area. More

by sandmantennis
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

I’ll take my Mercedes to Mercedes-Benz of the Woodlands and always get fast and courteous service I advisory is Mark Escobar who does a great job More

by diamondrster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Gaston and the service department are the best.This dealership is top rate and and provides a great customer experience. More

by rosscjackson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gaston is the man!
Sep 17, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

September 16, 2021

Service was excellent, as always, even in these trying times. Liz, is the best ! Text message updates very helpful. More

by abnrad
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

September 16, 2021

Mike Lange has always been very professional, responsive and helpful. He has helped us for several years and several cars. More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
September 16, 2021

I was quite satisfied with the Service Dept. and appreciated the reminders of my appointment. Although my wait was a tad longer than I expected, I waited in total comfort and had access to deliciou More

by lindae
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
September 15, 2021

I had an issue with the spoiler while my car was under warranty. Making an appointment was quick and Mercedes Team provided and excellent service and response. More

by Christian Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Great service. Excellent attention to details and communication. Delivered as promise. Professional and personable touch. More

by Hector Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
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