Michael Lilley
Michael Lilley at Mercedes-Benz of the Woodlands
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Michael Lilley

Sales Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Michael Lilley

April 16, 2024

Dealership Rating
Employee Rating

Trent is a great rep for the dealership. He is on the ball. Great customer service More

by Trmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Trent Hjuler

Apr 17, 2024

Mercedes-Benz of the Woodlands responded

Hi Trmoss, thank you for taking the time to share your positive experience with Trent at our dealership. We are thrilled to hear that he provided great customer service and was on the ball. We appreciate your feedback and look forward to serving you again in the future.

March 15, 2024

Dealership Rating
Employee Rating

The entire team is the bomb. com! When you put phenomenal people in a great environment, you get Mercedes-Benz Woodlands. The employees are always ready to assist you with taking More

by J369WEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, J369WEC! We're thrilled to hear that you had such a fantastic experience at Mercedes-Benz Woodlands. Our team is dedicated to providing exceptional service and we're delighted that you found our employees to be so helpful. We appreciate your support!

March 13, 2024

Dealership Rating
Employee Rating

Katherine helped from start to finish sending me txt on the inventory on hand then having expert on that vehicle answer all questions Thanks More

by jamesdavey485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of the Woodlands responded

Hi James, thank you for taking the time to share your experience with Katherine and George! We're thrilled to hear they were able to assist you every step of the way and provide you with the information you needed. We appreciate your feedback and hope to work with you again in the future.

Mar 13, 2024

jamesdavey485 responded

George and Katherine helped from start to finish sending me txt on the inventory on hand then having expert on that vehicle answer all questions Thanks

January 02, 2024

Dealership Rating
Employee Rating

I was referred to this dealership by Joel Clay. Everyone here was very professional, helpful and courteous. More

by abrookst
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Rosario Stahl

Jan 03, 2024

Mercedes-Benz of the Woodlands responded

Thank you, abrookst, for your kind words! We strive to provide a professional and helpful experience for all our customers. It's great to hear that our team was courteous and met your expectations. We appreciate your business and hope to serve you again in the future.

September 22, 2023

Dealership Rating
Employee Rating

Incredible experience. The minute you walk in you are welcomed by the receptionist, Anna. She is very welcoming and helpful. Our salesperson was George and he could not hav More

by cdomangue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, George Buchanan , Anna Lilley - First and last person to great us, and make us feel extremely welcomed.

Sep 22, 2023

cdomangue responded

I will be looking forward to coming back in the future to buy another vehicle and will always recommend this dealership.

September 15, 2023

Dealership Rating
Employee Rating

I’ve owned 10 exotic cars and Gaston is the best service provider for any of them yet. No matter what Mercedes I have I’ll always trust Gaston to keep them running in competition shape. More

by joshreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaston Reyes

June 26, 2023

Dealership Rating
Employee Rating

MB The Woodlands is the best dealership I have ever experienced, and my most recent experience with the Sales Department was superb. Any business can be measured by the quality of its staff, and Mr. M More

by Roger
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales, Mahamane Toure

Jun 26, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Roger, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 15, 2023

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Employee Rating

This dealership was clean beautifully decorated and it had the most amazing workers there that you could find anywhere. They were friendly they were thoughtful and they were extremely helpful. The area wh More

by Patti8409
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 16, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Patti, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trent and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 06, 2023

Dealership Rating
Employee Rating

Incomparable service! I appreciate Trent for making this an easy process for my husband and I. His attention to detail was top notch. More

by Denise Medrano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 31, 2023

Dealership Rating
Employee Rating

As a younger adult it can be challenging when going to purchase a car without knowing the correct knowledge needed. With Trent and Mike I was able to find the perfect car for myself even after already dec More

by llogan121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Trent Hjuler

Apr 02, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear that Trent and Michael were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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